Taco Bell

3.6
885 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 795 4th St SW in Mason City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
795 4th St SW, Mason City, IA
50401, United States

Hours

Reviews

3.6
885 reviews
5 stars
359
4 stars
177
3 stars
120
2 stars
59
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times for orders.

Food Quality

While some customers enjoyed the food, many reported issues with incorrect orders, cold items, and insufficient portions.

Cleanliness

Several reviews mentioned unclean dining areas and bathrooms, contributing to a negative dining experience.

Staff Attitude

Many customers expressed dissatisfaction with the attitude of employees, describing them as rude and unprofessional.

Operational Issues

Frequent complaints about inconsistent hours, broken equipment, and unavailability of menu items were noted.
  • BF
    Bridget Fontenot
    5 days ago
    5.0
    My order was correct. Food was hot. People were nice.
  • MA
    Myckaela Alderman
    5 days ago
    5.0
    I just have to say that Krystal the GM is amazing and super sweet!! She helped us with our order, it came out fresh and hot. It didn’t even take that long to get our order, this was by far the best experience I’ve had.
  • RD
    ReRe& DerkTv
    Nov 8, 2025
    1.0
    First of all let me say fast food places are not the same anymore, I came to Taco Bell order my food it took 25 minutes just for 4 taco and a pizza not to mention paid to make those taco supreme just not to get supreme , and my Chalupa’s were hard like a rock.
  • DM
    Doran Maklenburg
    Nov 5, 2025
    3.0
    Hit or miss whether they have the Baja midnight or not. They always forget to put it on their delivery truck.
  • TM
    Taylor Miller
    Oct 30, 2025
    1.0
    We were missing half of our order, which included a burrito and 2 quesadillas. Instead of calling us and saying they weren't available, they just sent out only half of the order. When we called, they said truck hadn't come yet, which doesn't change the fact that we were still charged for an incomplete order. We were refunded through Door Dash, but this is poor customer service. If the items are unavailable, they need to be temporarily taken off of the app.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell in Mason City?

Taco Bell in Mason City is open daily from 9:00 AM to midnight.

Does this Taco Bell location offer a drive-through service?

Yes, the Mason City Taco Bell offers drive-through service every day from 9:00 AM to midnight.