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Subway

4.1
(243 reviews)

Business Details

(641) 421-0413
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Mason City Subway® Restaurant at 402 Indianhead Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
402 Indianhead Dr, Mason City, IA
50401, United States

Hours

Reviews

4.1
243 reviews
5 stars
134
4 stars
57
3 stars
21
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were numerous complaints about hard bread, incorrect orders, and inconsistent portion sizes.

Cleanliness

The restaurant was noted for being clean by several customers, although there were occasional mentions of dirty conditions.

Speed of Service

Many reviews highlighted quick service, but some customers experienced slow service and issues with staffing.
  • CK
    Christian Kapler
    2 days ago
    1.0
    You get text and emails and you can go to Subway's web site and it will say $6.99 foot long but they won't honor at this store.
  • QB
    Quinton Burkholder
    Feb 10, 2026
    5.0
    Great subs fast people..
  • SH
    Shauna Horst
    Dec 4, 2025
    4.0
    Nice quick place. They were pretty busy but didn’t wait terrible long. The guy who made our sandwiches did a great job. They could have been a little more cheerful and friendly tho.
  • LY
    Leon Your
    Nov 9, 2025
    1.0
    We walked in and got glares from the employees right away. Once we started ordering the employees were very rude and unprofessional, we were respectful using manners and everything a customer should but were still treated very disrespectfully for no apparent reason.
  • PH
    Penny H
    Jan 9, 2018
    5.0
    Very pleasant staff.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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