McDonald's

3.7
1300 reviews
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Business Details

1651 4th Street SW, Mason City, IA
50401, United States
(641) 423-0417
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1651 4th Street SW, Mason City, IA
50401, United States

Hours

Reviews

3.7
1,300 reviews
5 stars
509
4 stars
296
3 stars
244
2 stars
95
1 star
156

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incomplete or incorrect orders, including missing items and wrong food preparation.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.

Food Quality

Several reviews mentioned cold or stale food, with complaints about the freshness and preparation of items.

Drive-Thru Efficiency

Customers frequently noted long wait times and inefficiencies in the drive-thru, leading to frustration.

Cleanliness and Atmosphere

Feedback on cleanliness was mixed, with some praising the dining area while others reported unsanitary conditions.
  • TM
    Taylor Miller
    Oct 17, 2025
    1.0
    This last time we received my daughters nugget happy meal without any nuggets. It happens pretty frequently that items are missing or made incorrectly.
  • CO
    Christina Olson
    Oct 15, 2025
    2.0
    I'm a regular at this location since it's the closest to my work, but I've had several frustrating experiences lately. Often, there’s no coffee available, and I’ve encountered rude employees at the drive-thru. This morning was particularly disappointing. I watched two cars that arrived after me get served before I did. After being asked if I was using my rewards app, I waited for three minutes without any updates. When I finally asked if anyone was there, I received no response. I kept saying "hello" because I felt like they might have forgotten about me. Eventually, I got a curt reply: "You've gotta give me a minute." I responded, "I don't have to wait for this." I matched their tone and decided that I would no longer be visiting this location because the customer service keeps getting worse. When I go through a fast-food drive-thru, I expect it to be quick, especially for just a coffee order. I ended up going to another McDonald's, where I was helped immediately. Everything was fresh and great. I will definitely be leaving them a positive review.
  • MB
    Meleiana Berthnant-Tataipu
    Oct 1, 2025
    1.0
    Fries were cold
  • SH
    Sawyer Van Horn
    Aug 28, 2025
    1.0
    They refused to honor my national 30 percent discount. Even though I am an employee of a McDonalds in South Dakota. Manager on duty wasn’t very helpful. 3 out of 10 overall.
  • JB
    John Buck
    Aug 15, 2025
    4.0
    Very nice McDonald's.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1651 4th Street SW, Mason City, IA?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at 11:30 PM.

Does this McDonald's location offer drive-thru service, and what are the drive-thru hours?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.