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Jimmy John's

3.9
(337 reviews)
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Business Details

1907 4th St SW, Mason City, IA
50401, United States
(641) 424-8004
https://locations.jimmyjohns.com/ia/masoncity/sandwiches-1563.html

About

Sandwich Restaurant

Location

Jimmy John's
1907 4th St SW, Mason City, IA
50401, United States

Hours

Reviews

3.9
337 reviews
5 stars
176
4 stars
64
3 stars
37
2 stars
20
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff interactions.

Food Quality

While some customers enjoyed the food, others complained about incorrect ingredients and portion sizes.

Staff Friendliness

There were mixed reviews on staff friendliness, with some praising the helpfulness of employees while others noted a lack of courtesy.

Speed of Service

Customers had conflicting experiences regarding the speed of service, with some stating it was fast while others found it to be very slow.
  • GM
    Gary McVay
    1 day ago
    4.0
    Fast
  • AZ
    Andrey Zasulevich
    Jan 6, 2026
    1.0
    Ordered a beef and cheddar, got a chicken bacon ranch.
  • BT
    Barb Thomas
    Oct 19, 2025
    1.0
    Over 20 minutes in line
  • MR
    Matthew Railsback
    Sep 6, 2020
    1.0
    People in front of us had to wait 10 minutes to order and then we had to wait another 10 minutes to order and there was not a line in front of us. Once they took our order we waited in line for 20 minutes and the car in front of us still didnt have their food. We ended up leaving. This happened in the drive thru. Will not be going back.
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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