Service Issues
Numerous customers reported rude or unhelpful staff, long wait times, and incorrect orders.
Food Quality
While some customers praised the food, others complained about incorrect ingredients, portion sizes, and overall quality.
Speed of Service
Many reviews highlighted slow service, particularly during busy times, contradicting the brand's 'freaky fast' promise.
Positive Experiences
Despite the issues, several customers noted friendly staff and good food, indicating some positive interactions.