Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Reviews
3.6
495 reviews
5 stars
203
4 stars
106
3 stars
66
2 stars
42
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some staff praised for their friendliness and attentiveness, while others were reported as rude and unhelpful.
Food Quality
Food quality was inconsistent; while some customers enjoyed their meals, others reported cold or incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.
Wait Times
Customers frequently complained about long wait times for orders, both in the drive-thru and inside the restaurant.
Ice Cream
The ice cream received positive feedback, with many customers enjoying the flavors and quality.
- SFsteve fJan 2, 20265.0Is there an excellent corporate store I just wish they were a little closer to use my points
- DGDamian GallagherDec 31, 20255.0Robin was a very nice lady who was super thrilled to serve any person that walked in.
- MHMichelle HigbeeDec 23, 20253.0The soft serve is great their blizzard are good but there shakes are way to thin it is like milk.
- KNKandis NelsonNov 13, 20255.0Good food.
- JZJordan ZimmerleNov 9, 20255.0Aeriel was great she provided amazing service and catered to my needs when I was having trouble deciding what I wanted. Her overall energy was very welcoming. DQ make sure y’all take care of this woman, Godbless !
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats can I find at Dairy Queen Grill & Chill in Mason City?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Basket, and ice cream cakes.
Does Dairy Queen Grill & Chill provide family-friendly amenities?
Yes, the location is family-friendly with booster seats, high chairs, outdoor seating, restrooms, and is wheelchair accessible.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can use their online ordering system for pickup through the link: https://www.dairyqueen.com/en-us/order/pickup/n/11679/
Is there a drive-thru available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill in Mason City features a drive-thru for convenient service.
Where is Dairy Queen Grill & Chill located in Mason City?
It is located at 3481 4th St SW, Mason City, IA 50401-1573, United States.
What social media platforms can I follow Dairy Queen Grill & Chill on?
You can follow Dairy Queen on Facebook at https://www.facebook.com/247808345301792 and on Twitter @DairyQueen.
Are there any nearby stores where I can shop before or after visiting Dairy Queen Grill & Chill?
Yes, nearby shopping options include Flooring America, Five Star Flooring America Mason City, The Salvation Army Family Store, and Target Store Mason-City.
What nearby dining options are available around Dairy Queen Grill & Chill?
You can find nearby restaurants like Panda Express and Starbucks near Dairy Queen for additional dining choices.
Are there any automotive-related stores or services near Dairy Queen Grill & Chill?
Yes, nearby automotive services and stores include O'Reilly Auto Parts, NAPA Auto Parts - Mason City, Discount Tire, and West Side Car Wash.
What is a convenient way to get exclusive deals at Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals and mobile rewards.