Brand Certified
Dairy Queen Grill & Chill
3.6(498 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
3481 4th St SW, Mason City, IA
50401-1573, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(641) 422-0174
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.6
498 reviews
5 stars
203
4 stars
106
3 stars
67
2 stars
42
1 star
80
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some staff being friendly and accommodating, while others were reported as rude and unhelpful.
Food Quality
Food quality was inconsistent; some customers enjoyed their meals, while others received cold or incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and work areas.
Wait Times
Many customers expressed frustration with long wait times for food, both in the drive-thru and inside the restaurant.
Staff Attitude
Several reviews noted a lack of professionalism and poor attitudes from staff, impacting the overall customer experience.
- QQQwerty5 days ago1.0Connor was extremely rude.
- BEBrooke EverettJan 28, 20261.0I’ve been here two different times, and twice now I’ve ordered a strawberry banana malt. Both times I was given a large cup of milk with strawberries and bananas. Malts are supposed to be thick — this wasn’t even a shake, just milk. Awful quality.
- SFsteve fJan 2, 20265.0Is there an excellent corporate store I just wish they were a little closer to use my points
- DGDamian GallagherDec 31, 20255.0Robin was a very nice lady who was super thrilled to serve any person that walked in.
- MHMichelle HigbeeDec 23, 20253.0The soft serve is great their blizzard are good but there shakes are way to thin it is like milk.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats can I find at Dairy Queen Grill & Chill in Mason City?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Basket, and ice cream cakes.
Does Dairy Queen Grill & Chill provide family-friendly amenities?
Yes, the location is family-friendly with booster seats, high chairs, outdoor seating, restrooms, and is wheelchair accessible.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can use their online ordering system for pickup through the link: https://www.dairyqueen.com/en-us/order/pickup/n/11679/
Is there a drive-thru available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill in Mason City features a drive-thru for convenient service.
Where is Dairy Queen Grill & Chill located in Mason City?
It is located at 3481 4th St SW, Mason City, IA 50401-1573, United States.
What social media platforms can I follow Dairy Queen Grill & Chill on?
You can follow Dairy Queen on Facebook at https://www.facebook.com/247808345301792 and on Twitter @DairyQueen.
Are there any nearby stores where I can shop before or after visiting Dairy Queen Grill & Chill?
Yes, nearby shopping options include Flooring America, Five Star Flooring America Mason City, The Salvation Army Family Store, and Target Store Mason-City.
What nearby dining options are available around Dairy Queen Grill & Chill?
You can find nearby restaurants like Panda Express and Starbucks near Dairy Queen for additional dining choices.
Are there any automotive-related stores or services near Dairy Queen Grill & Chill?
Yes, nearby automotive services and stores include O'Reilly Auto Parts, NAPA Auto Parts - Mason City, Discount Tire, and West Side Car Wash.
What is a convenient way to get exclusive deals at Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals and mobile rewards.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
- Phone number
- Official website
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