Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
640 reviews
5 stars
225
4 stars
157
3 stars
106
2 stars
44
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.
Food Temperature
Many customers complained about receiving cold food, particularly fries and burgers, indicating inconsistency in food preparation.
Drive-Thru Efficiency
The drive-thru service has been criticized for long wait times and inefficiencies, with some customers leaving without receiving their orders.
Cleanliness Issues
Several reviews mentioned cleanliness concerns, particularly in the bathrooms and food handling practices.
Management Concerns
Customers expressed dissatisfaction with management practices, citing poor communication and lack of responsiveness to complaints.
- KCKathryn CNov 14, 20254.0I can't speak to previous Wendy's experiences, but Donald and his team have made this a quick and enjoyable fast food stop! It's actually become my kids' top requests for a burger and Donald is always super friendly and customer-service driven when we've dined in and gone through the drive through. You can tell he's working hard to make it a great experience for everyone. Keep up the great momentum!
- HLHans LarssonOct 29, 20255.0It's a pretty good Wendy's run by nice people.
- KBKelly BOct 15, 20255.0The lady at the drive-through is always just the nicest sweetest lady. Brightens my day every time.
- LKLeeann KroughSep 28, 20255.0I had very good experience. The food was hot and fresh. Prices very good. I will be back.
- VNVanessa NunezSep 21, 20251.0Very sure my fries were cold and the cheese is supposed to be melted and bacon bits not chunks.
Frequently Asked Questions About Wendy's
Is Marshalltown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Marshalltown, IA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Marshalltown, IA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (641) 758-7801.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Marshalltown Wendy’s serve breakfast?
Yes, this Wendy’s location in Marshalltown, IA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Marshalltown?
The drive-thru is open from 8:00 AM to 11:00 PM every day of the week at this location.
Is Wendy's in Marshalltown currently open?
Yes, Wendy's in Marshalltown is open and committed to serving quality food every day during their operating hours.
Does Wendy's Marshalltown offer delivery and how can I check if it's available near me?
Yes, delivery is available where offered. To check delivery availability, use the Wendy's app or visit order.wendys.com and enter your address in the “Get It Delivered” search field.
What payment options are accepted at Wendy's Marshalltown?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment methods at this location.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Marshalltown serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I contact Wendy's Marshalltown for questions or feedback?
You can call the location directly at (641) 758-7801 or reach the Customer Care team via the Wendy's Contact page or phone at 888-624-8140. Feedback can also be submitted through their satisfaction survey online.
Are there other food options near Wendy's Marshalltown?
Nearby food options include Perkins American Food Co., Perkins Restaurant & Bakery, Taco Bell, KFC, Applebee’s Grill + Bar, and Starbucks. You can explore these for different dining experiences before or after visiting Wendy's.
Can I find transportation options near Wendy's in Marshalltown?
Yes, Cabs of Marshalltown LTD offers taxi and airport shuttle services nearby, helping you easily reach Wendy's and other locations in the area.
Are there lodging options near Wendy's Marshalltown?
Nearby hotels and motels include Super 8 by Wyndham Marshalltown, Motel 6 Marshalltown- IA, Economy Inn Motel, and Motel 6 Marshalltown, IA for convenient accommodation close to Wendy's.
Does Wendy's Marshalltown have an app for ordering?
Yes, you can order via the Wendy's app available on the Apple App Store or via https://order.wendys.com for quick and easy mobile ordering.