Wendy's

3.5
644 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3010 South Center Street, Marshalltown, IA
50158, United States

Hours

Reviews

3.5
644 reviews
5 stars
227
4 stars
159
3 stars
106
2 stars
44
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly service and significant delays, with some praising individual employees while others experienced long wait times and poor communication.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or improperly prepared items.

Cleanliness Issues

Several reviews mentioned cleanliness concerns, particularly regarding food safety and the state of the dining area.

Operational Challenges

Customers noted issues with the drive-thru service, including long wait times and problems with order accuracy, as well as the dining room being closed.
  • AW
    Adam Williams
    Nov 29, 2025
    4.0
    Nice clean place, quick and friendly service. My only complaint would really jusy be a personal preference that they have Coke products instead of Pepsi. The sandwiches were put together nicely too, something you don't evem get a certain competitor's establishments.
  • KC
    Kathryn C
    Nov 14, 2025
    4.0
    I can't speak to previous Wendy's experiences, but Donald and his team have made this a quick and enjoyable fast food stop! It's actually become my kids' top requests for a burger and Donald is always super friendly and customer-service driven when we've dined in and gone through the drive through. You can tell he's working hard to make it a great experience for everyone. Keep up the great momentum!
  • HL
    Hans Larsson
    Oct 29, 2025
    5.0
    It's a pretty good Wendy's run by nice people.
  • KB
    Kelly B
    Oct 15, 2025
    5.0
    The lady at the drive-through is always just the nicest sweetest lady. Brightens my day every time.
  • LK
    Leeann Krough
    Sep 28, 2025
    5.0
    I had very good experience. The food was hot and fresh. Prices very good. I will be back.

Frequently Asked Questions About Wendy's

Is Marshalltown Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Marshalltown?

The drive-thru is open from 8:00 AM to 11:00 PM every day of the week at this location.