Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of friendly service and significant delays, with some praising individual employees while others experienced long wait times and poor communication.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or improperly prepared items.
Cleanliness Issues
Several reviews mentioned cleanliness concerns, particularly regarding food safety and the state of the dining area.
Operational Challenges
Customers noted issues with the drive-thru service, including long wait times and problems with order accuracy, as well as the dining room being closed.
AW
Adam Williams
Nov 29, 2025
4.0
Nice clean place, quick and friendly service. My only complaint would really jusy be a personal preference that they have Coke products instead of Pepsi. The sandwiches were put together nicely too, something you don't evem get a certain competitor's establishments.
KC
Kathryn C
Nov 14, 2025
4.0
I can't speak to previous Wendy's experiences, but Donald and his team have made this a quick and enjoyable fast food stop! It's actually become my kids' top requests for a burger and Donald is always super friendly and customer-service driven when we've dined in and gone through the drive through. You can tell he's working hard to make it a great experience for everyone. Keep up the great momentum!
HL
Hans Larsson
Oct 29, 2025
5.0
It's a pretty good Wendy's run by nice people.
KB
Kelly B
Oct 15, 2025
5.0
The lady at the drive-through is always just the nicest sweetest lady. Brightens my day every time.
LK
Leeann Krough
Sep 28, 2025
5.0
I had very good experience. The food was hot and fresh. Prices very good. I will be back.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Marshalltown?
The drive-thru is open from 8:00 AM to 11:00 PM every day of the week at this location.
Is Wendy's in Marshalltown currently open?
Yes, Wendy's in Marshalltown is open and committed to serving quality food every day during their operating hours.
Does Wendy's Marshalltown offer delivery and how can I check if it's available near me?
Yes, delivery is available where offered. To check delivery availability, use the Wendy's app or visit order.wendys.com and enter your address in the “Get It Delivered” search field.
What payment options are accepted at Wendy's Marshalltown?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment methods at this location.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Marshalltown serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I contact Wendy's Marshalltown for questions or feedback?
You can call the location directly at (641) 758-7801 or reach the Customer Care team via the Wendy's Contact page or phone at 888-624-8140. Feedback can also be submitted through their satisfaction survey online.
Are there other food options near Wendy's Marshalltown?
Nearby food options include Perkins American Food Co., Perkins Restaurant & Bakery, Taco Bell, KFC, Applebee’s Grill + Bar, and Starbucks. You can explore these for different dining experiences before or after visiting Wendy's.
Can I find transportation options near Wendy's in Marshalltown?
Yes, Cabs of Marshalltown LTD offers taxi and airport shuttle services nearby, helping you easily reach Wendy's and other locations in the area.
Are there lodging options near Wendy's Marshalltown?
Nearby hotels and motels include Super 8 by Wyndham Marshalltown, Motel 6 Marshalltown- IA, Economy Inn Motel, and Motel 6 Marshalltown, IA for convenient accommodation close to Wendy's.
Does Wendy's Marshalltown have an app for ordering?
Yes, you can order via the Wendy's app available on the Apple App Store or via https://order.wendys.com for quick and easy mobile ordering.