Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 30 minutes, for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.
Customer Service
Feedback indicated a lack of friendliness and professionalism among staff, with several customers noting rude interactions.
Food Quality
Numerous complaints were made about cold food, incorrect preparation, and overall dissatisfaction with food quality.
Cleanliness
The cleanliness of the restaurant, including bathrooms and dining areas, was often criticized.
JT
Juan Tejada
2 days ago
1.0
I just went to this McDonald's for a Oero Mcflurry. The employees couldn't be bothered to mix my Mcflurry. I would go to this McDonald's!
LR
Lain Ray
Feb 14, 2026
1.0
Order our food at 1253, did not get our food until 1350. A freaking hour for "FAST FOOD" is unacceptable for any reason.
I get served fast at Texas Roadhouse on a Saturday night than this place.
Rediculous
WB
Will Bovee
Feb 9, 2026
1.0
Lately they have been messing up orders BADLY for me and the teens there are pretty rude. Went in the other week to get a snack wrap meal and they give me just fries and then proceeded to tell me to wait at the next window. No biggie. I was for over 5 minutes and after nearly a dozen cars go by, I go in and when I said I was told to wait at the next window and hadn't gotten my snack wraps, a bunch of ladies, who look like they're 20ish start to tell the older gentlemen that "We already gave him his snack wraps, he already has them." Uh no I don't. Why would I be in here if I didn't get them? He finds them and tells me "They didn't know who was gonna the one to take it out." Excuse me? It's not rocket science to have one out of maybe 6 people to walk to the other window and hand me my snack wraps! Not to mention the ladies never even apologized for basically trying to gaslight me by saying I got my food when I didn't. -_-
Then que 10 minutes ago. I get home from ordering a quarter pounder with cheese and the drink tastes horrible and ALL the sodas/drinks except the water tastes horrible. No biggie, I'll just get water. I get home and sit down to eat and my quarter pounder is ONLY MEAT ON BUNS. No ketchup, cheese, pickles or sliced onions. ONLY. THE. PATTY. ON. BUNS! I could understand if it was just the meat with cheese. Fine. But a PLAIN PATTY on buns? When I ordered it with basically everything but mustard? What the hell? I don't normally write these reviews but this is getting ridiculous. They need to get their staff situated and have them prepare their meals better cause missing food/ingredients on meals is outrageous.
VN
Vanessa Nunez
Feb 8, 2026
1.0
Every time I come to drive through late night they ignore me even pulled up to the window to check if the drive through was broken and got ignored
MR
Marilyn Reynolds
Jan 20, 2026
1.0
I went through Marshalltown drive through this morning and the young Hispanic girl giving the food out has no personality at all. I've been there a few times and she never smiles or says anything and practically throws your food at u. Very bad customer service skills. Doesn't make a person feel welcome or feel like coming back. Learn how to be decent to people besides we the customers are the reason u get paid and have a job and by all means get a personality cause urs suck!!!
What are the operating hours of McDonald's in Marshalltown, IA?
McDonald's in Marshalltown, IA is open 24 hours every day of the week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location offers drive-through service 24/7.
Can I order McDonald's for delivery, and what are the delivery hours?
You can order McDonald's for delivery 24 hours a day, every day.
Are there any convenient ways to order McDonald's food with a mobile app?
Yes, you can order using the McDonald's mobile app available on Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's support curbside pickup?
Yes, curbside pickup is available at this location.
What nearby transportation options can help me visit McDonald's?
The Greyhound Bus station nearby provides convenient transportation for visiting McDonald's.
Are there other dining options near McDonald's in Marshalltown?
Yes, nearby options include Arby's, Mojito Mexican Restaurant, O'Hungry's American Restaurant, El Ranchero Mexican Restaurant, Culver's, Perkins Restaurant & Bakery, and Taco Bell.
Are there hotels near McDonald's for visitors staying overnight?
Yes, hotels nearby include Super 8 by Wyndham Marshalltown, Best Western Regency Inn, Regency Inn, Economy Inn Motel, and Hampton Inn & Suites Marshalltown.
Is there a coffee shop close to McDonald's for those seeking an alternative or additional beverage option?
Yes, Cecil's cafe and Starbucks coffee shop are located near McDonald's in Marshalltown, providing excellent alternative coffee options.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: