Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and forgotten condiments.
Service Speed
Many reviews highlighted slow service, with long wait times reported in both drive-thru and dine-in experiences.
Staff Behavior
Feedback indicated inconsistent staff behavior, with some customers experiencing rudeness and unprofessionalism from employees.
Food Quality
Several customers noted that food was often cold, soggy, or not prepared correctly, leading to dissatisfaction.
Cleanliness
The cleanliness of the restaurant, including bathrooms and dining areas, was frequently criticized.
SA
Sergio Anguiano
Dec 27, 2025
1.0
This place sucks at accuracy man. Happy Meals get socks instead of kids toys? Don't waste your money on extra cheese because they always forget. And they're opening another McDonalds in Marshalltown are you kidding me? Shut this place down!
DJ
Danielle Johnson
Dec 20, 2025
1.0
Ordered on the kiosk to dine in. Waited 35 minutes for our food. When we finally got it our 2 large fries were half full. One of them was soggy and unsalted. Wouldn’t be so upset about waiting so long if the food was hot, fresh, and my fries were salty and full.
JA
Jadyn A
Dec 18, 2025
1.0
Staff were incredibly weird. Manager was screaming to his staff after my boyfriend gave me a few forehead kisses…. “whistlin and dixin out here” “why the hell we whistlin and dixing around out here” multiple times. We were filling our sodas not understanding exactly this man was saying with a thick accent and weird slang was, as he continued yelling it in the empty restaurant to his staff?? Very inappropriate and concerning? Fries were cold and gross but we booked it out of there.
KB
Kim Benskin
Dec 10, 2025
1.0
We were just ar the McDonald's in Marshalltown IA. In the drv thru... treated very rudely by the manager. What an attitude! We were skipped over ×2 and had absolutely no patience with hard of hearing seniors. He refused then to take our order!!!
JR
Javier Ramirez
Dec 6, 2025
2.0
Ordered breakfast burritos and asked for salsa. Got a friendly “yep!” at the speaker, so I had high hopes.
Got home, opened the bag… no salsa anywhere. The burritos were perfectly fine, but they’re just not the same without that little kick.
It’s a small thing, but it does make a difference in the morning. Would’ve been a solid meal with the salsa I asked for. Hope next time it makes it into the bag! 🌯😊
What are the operating hours of McDonald's in Marshalltown, IA?
McDonald's in Marshalltown, IA is open 24 hours every day of the week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location offers drive-through service 24/7.
Can I order McDonald's for delivery, and what are the delivery hours?
You can order McDonald's for delivery 24 hours a day, every day.
Are there any convenient ways to order McDonald's food with a mobile app?
Yes, you can order using the McDonald's mobile app available on Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's support curbside pickup?
Yes, curbside pickup is available at this location.
What nearby transportation options can help me visit McDonald's?
The Greyhound Bus station nearby provides convenient transportation for visiting McDonald's.
Are there other dining options near McDonald's in Marshalltown?
Yes, nearby options include Arby's, Mojito Mexican Restaurant, O'Hungry's American Restaurant, El Ranchero Mexican Restaurant, Culver's, Perkins Restaurant & Bakery, and Taco Bell.
Are there hotels near McDonald's for visitors staying overnight?
Yes, hotels nearby include Super 8 by Wyndham Marshalltown, Best Western Regency Inn, Regency Inn, Economy Inn Motel, and Hampton Inn & Suites Marshalltown.
Is there a coffee shop close to McDonald's for those seeking an alternative or additional beverage option?
Yes, Cecil's cafe and Starbucks coffee shop are located near McDonald's in Marshalltown, providing excellent alternative coffee options.