McDonald's

3.3
1729 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3402 S Center St, Marshalltown, IA
50158, United States

Hours

Reviews

3.3
1,729 reviews
5 stars
523
4 stars
351
3 stars
316
2 stars
181
1 star
358

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and forgotten condiments.

Service Speed

Many reviews highlighted slow service, with long wait times reported in both drive-thru and dine-in experiences.

Staff Behavior

Feedback indicated inconsistent staff behavior, with some customers experiencing rudeness and unprofessionalism from employees.

Food Quality

Several customers noted that food was often cold, soggy, or not prepared correctly, leading to dissatisfaction.

Cleanliness

The cleanliness of the restaurant, including bathrooms and dining areas, was frequently criticized.
  • SA
    Sergio Anguiano
    Dec 27, 2025
    1.0
    This place sucks at accuracy man. Happy Meals get socks instead of kids toys? Don't waste your money on extra cheese because they always forget. And they're opening another McDonalds in Marshalltown are you kidding me? Shut this place down!
  • DJ
    Danielle Johnson
    Dec 20, 2025
    1.0
    Ordered on the kiosk to dine in. Waited 35 minutes for our food. When we finally got it our 2 large fries were half full. One of them was soggy and unsalted. Wouldn’t be so upset about waiting so long if the food was hot, fresh, and my fries were salty and full.
  • JA
    Jadyn A
    Dec 18, 2025
    1.0
    Staff were incredibly weird. Manager was screaming to his staff after my boyfriend gave me a few forehead kisses…. “whistlin and dixin out here” “why the hell we whistlin and dixing around out here” multiple times. We were filling our sodas not understanding exactly this man was saying with a thick accent and weird slang was, as he continued yelling it in the empty restaurant to his staff?? Very inappropriate and concerning? Fries were cold and gross but we booked it out of there.
  • KB
    Kim Benskin
    Dec 10, 2025
    1.0
    We were just ar the McDonald's in Marshalltown IA. In the drv thru... treated very rudely by the manager. What an attitude! We were skipped over ×2 and had absolutely no patience with hard of hearing seniors. He refused then to take our order!!!
  • JR
    Javier Ramirez
    Dec 6, 2025
    2.0
    Ordered breakfast burritos and asked for salsa. Got a friendly “yep!” at the speaker, so I had high hopes. Got home, opened the bag… no salsa anywhere. The burritos were perfectly fine, but they’re just not the same without that little kick. It’s a small thing, but it does make a difference in the morning. Would’ve been a solid meal with the salsa I asked for. Hope next time it makes it into the bag! 🌯😊

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Marshalltown, IA?

McDonald's in Marshalltown, IA is open 24 hours every day of the week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.