Dunkin'

3.7
302 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Marshalltown, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10 Lafrentz Lane, Marshalltown, IA
50158, United States

Hours

Reviews

3.7
302 reviews
5 stars
127
4 stars
68
3 stars
38
2 stars
20
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, mixed-up orders, and unhelpful staff, particularly during busy times.

Product Quality

While many enjoyed the coffee and donuts, there were complaints about inconsistent quality, particularly with food items and drinks.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and sticky floors.

Staff Friendliness

Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and inattentiveness.

Drive-Thru Problems

The drive-thru was often criticized for long wait times and poor organization, leading to frustration among customers.
  • SY
    Susan Youngman
    Oct 4, 2025
    5.0
    Newly open, staff very friendly. Another Coffee shop that is less expensive than Star....ks.
  • MW
    Mike Webber
    Jul 19, 2025
    1.0
    3 times a have been to the marshalltown location. All 3 times I order a French vanilla Cappuccini. And guess what I have still yet to get one from Dunkin. So sad will never order again. Third strike
  • VJ
    V J
    Jun 26, 2025
    5.0
    Was given coffee that was lukewarm, but another server kindly gave me hot coffee in a bigger cup.
  • JN
    Jovana Nunez
    Jul 2, 2020
    1.0
    Lady at the drive thru is snooty. They always give me the wrong order. And it's useless to use the Dunkin donuts app because they don't have it ready or they have the wrong order. Its happened multiple times this month.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Marshalltown, IA?

Dunkin' in Marshalltown, IA is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services.