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Burger King

3.2
(732 reviews)

Business Details

(641) 328-5212
https://burgerking.com/

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 2605 South Center. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in MARSHALLTOWN, IA serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
2605 South Center, MARSHALLTOWN, IA
50158-4501, United States

Hours

Reviews

3.2
732 reviews
5 stars
210
4 stars
145
3 stars
145
2 stars
68
1 star
164

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, sticky floors, and filthy bathrooms.

Service Speed

Customers frequently reported long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Food Quality

Several customers experienced issues with cold food, incorrect orders, and overall dissatisfaction with the quality of the meals.

Staff Attitude

While some reviews mentioned friendly staff, many others reported rude service and a lack of professionalism from employees.
  • TL
    tp lambus
    Feb 24, 2026
    1.0
    Tom Curtis, president of Burger King, needs to visit the Marshalltown Iowa Burger King! It's the single most God awful, unsanitary, and grotesque restaurant I've ever been to. I suffered unmentionable agony from food poisoning after eating at your Burger King store in MARSHALLTOWN IOWA! I was hospitalized and required I.V. antibiotics to fight Ecoli, salmonella, campylobacter and c.diff. How the MARSHALLTOWN IOWA BURGER KING store has been allowed to stay open is mind boggling. Obviously, there's no accountability. I have reached out to Tasty King LLC, who is the franchisees. No response. Not a word. Burger King is literally going down in flames because of your lack of leadership and hiding behind "well the stores aren't owned by us, they're the franchisees responsibility" IT'S YOUR FRICKIN NAME ON THE SIGN AND BUILDING!!!!
  • DS
    Dwight Schrute
    Feb 23, 2026
    2.0
    Been in the drive thru now for 20 minutes and haven't moved!
  • RH
    Ron-Jo Hersom
    Feb 19, 2026
    5.0
    Clean
  • SG
    Sydni G
    Feb 13, 2026
    4.0
    I had to order from the parking lot with the app as it wasn't immediately working. The app said the food would be ready in 3 minutes so I waited a few minutes before driving to the drive thru. When I got to the window, they told me they were just starting my sandwich. I recognize that the Impossible Burger isn't ordered often and I appreciate it being made fresh. I just don't know why they didn't start cooking it sooner, as the app indicated, and I felt bad that the people who came through the drive thru after me had to wait several minutes for it to cook. They didn't ask me to pull forward and they'd bring it out to me when it was ready so they ended up having 2 cars waiting for their food. They weren't otherwise busy so it seems something better could have been done or the app should have communicated either faster with them or telling me it would be like 8 minutes and not 3 for my order to be ready so I didn't hold others up.
  • FA
    Feline Alexis
    Jan 8, 2026
    1.0
    Very Bab sevice, people take forever to prepare Just a whopper they didn't even communicate to us as why it took so long for it to come out like they just took it out of the fridge, disgusting

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator

Brand Certified Facts from Burger King

This information is certified by Burger King and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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