Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple reviews highlighted poor cleanliness, with dirty tables, floors, and bathrooms reported frequently.
Service Quality
Customers consistently experienced rude and unprofessional service, with many complaints about staff attitudes and order accuracy.
Order Accuracy
Numerous reviews mentioned incorrect orders, missing items, and issues with food preparation.
Food Quality
While some customers found the food acceptable, many reported issues with cold, greasy, or poorly prepared items.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about staff behavior and overall operational standards.
RF
richie fox
Nov 15, 2025
1.0
I had to wait 50 minutes to get my food and when I went inside I was yelled at by the person that made the food.
NS
Nick Serovy
Oct 25, 2025
2.0
The wife and I decided to have a cheat meal at this McDonalds location today. First off it was lunch time, and somewhat busy ( to be expected ) We walk in the main door, the floor was atrocious to start. We order at the kiosk, then head over to the fountain drink area which had soda EVERYWHERE on the floor, the rugs, counter tops, ice spilled all over, and the lids for drinks looked like an unattended 2 year old had a field day. Couldn't find a spot to sit for 2 because every table that wasn't being used hadn't been wiped off from previous customers. Fries, straw wrappers, galore on the floors. So on to the food, and service. Our number was called to come pick up our food, and not brought to us ( which totally defeated the point of having a table number scanned at the kiosk. Whilst getting our order from the front counter we asked politely for some ketchup and some salt please and thank you to only be scoffed at, the condiments all but thrown to my tray. We sat down at a booth, to only have the table top covered in syrup to which we had to ask for cleaning supplies to bus and clean it ourselves. I'm not clear as to what management found any of this acceptable for their workplace, or for the face of their store for customers, but this was a HUGE slap in the face for area, local, or other management for this facility. Outside of the laundry list of poor cleanliness, hospitality, and overall horrible employees, work ethic, etc. The food was as ordered, and what you'd expect at a Mcdonalds. HORRIBLE experience, and had I managed that store and seen the shape it was in there would have been positions opening up.
AL
Austin Lackey
Oct 18, 2025
5.0
Dae and his team were great! We had a complicated order and they nailed it. It also came out very quickly! Though the good was accurate and hot, I have it at a 4-star since the quality isn't the best as McDonalds
MB
Makenzie Boyd
Oct 12, 2025
1.0
The service was absolutely terrible. We waited for 20+ minutes for a burger, some nuggets and fries. While standing there, they had several customers with complaints of wrong orders. They ran out of lettuce, they didn’t tell us that they were out of buffalo sauce, and just expected us to not notice. We asked and they said they just ran out, not even telling us before they gave us the bag. Also while waiting, watching McFlurries being made disgusted me. They didn’t even change the stirrer in between different flavors. So unsanitary! It was messy with trash all over, and workers just walking around. One worker in the kitchen had a hoodie on with his hood up over his hat, it was unprofessional and inappropriate. THIS PLACE SUCKS!!
MF
Myka Forrest
Oct 11, 2025
1.0
We recently ordered food for delivery but none of our drinks arrived and it was also missing some fries and our daughter's Happy meal. When we called to correct the mistake, we were only offered a refund and not actual food. Because we ordered the drinks as part of meal combos, the drinks were discounted, so if we were to reorder the food then we would have to pay full price for the drinks. This does not solve our problem.
When we order a meal, we expect the full meal to arrive without hassle.
What are the regular opening hours for this McDonald's location?
This McDonald's location is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
When is the drive-thru service available at this McDonald's?
The drive-thru is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Thursday from 5:00 AM to 10:30 PM, Friday and Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:30 PM.
Can I order McDonald's food for delivery or curbside pickup online?
Yes, you can place delivery or curbside pickup orders online through their official delivery website or use the McDonald's App available on both iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer free WiFi and drive-thru services?
Yes, this McDonald's offers free WiFi and has a drive-thru service available.
Are there other McDonald's locations nearby in Marion, IA?
Yes, there are multiple McDonald's locations nearby in Marion, IA you might visit.
What nearby places can I visit after grabbing a meal at McDonald's on Business Hwy 151?
After your meal, you might enjoy visiting Squaw Creek Trails for hiking or stop by the Golden Palace Buffet for a different dining experience.
Is there a convenient car wash near this McDonald's location?
Yes, Sudz Express Car Wash is located nearby if you want to clean your vehicle while grabbing food.
Where can I find nearby essential services like grocery pickup or pharmacy near this McDonald's?
Nearby essential services include Walmart Grocery Pickup & Delivery and Walmart Supercenter, as well as a Walmart Photo Center.