Dairy Queen Grill & Chill

3.8
451 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1101 Eagleview Blvd, Marion, IA
52302-9032, United States

Hours

Reviews

3.8
451 reviews
5 stars
205
4 stars
106
3 stars
59
2 stars
23
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

There were numerous complaints about food quality, including issues with freshness, incorrect orders, and unsatisfactory presentation.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including unpleasant odors and dirty facilities.

Staff Competence

Many customers expressed concerns about the inexperience and immaturity of the staff, leading to mistakes and poor customer interactions.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and enjoyed specific menu items, indicating that there are still positive experiences to be had.
  • KY
    Kate Yentes
    Oct 30, 2025
    1.0
    I immediately got sick after eating here. The outside was run down and the employee was not very friendly.
  • MP
    Michael P
    Sep 30, 2025
    5.0
    Johnathan loves this place! The man (I assume is the owner)!knows and remembers him everytime just by when he asks for a pup cup at the end. He always gives it first because Calvin is not patient AT ALL! Such a refreshing environment from the last ownership and disrespectful employees you treated us like it was inconvenient we wanted ice cream! Thank you Dairy Queen staff and the Owner!
  • VR
    Virginia “Ginger the Clown” Rice-Poole
    Aug 30, 2025
    3.0
    Its not real ice cream but it was a nice treat along my route
  • TS
    taylor sproston
    Aug 17, 2025
    1.0
    Once walked in and it immediately smelled like body odor. The food has given me food poisoning once. They have long gross fingernails. And they don't make their food how they should make it. Overall this place is not the DQ u want to go to
  • AA
    Alaya
    Jun 20, 2025
    1.0
    The whole place stinks and there are MINORS working there,place needs to be checked by the state food code because it looks nasty and there are no lights in the place and the workers don't even tell u that ur food is ready they just stare u down and leave it

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Marion, IA?

Dairy Queen Grill & Chill is open every day from 10:30 AM to 9:30 PM.

What type of food and desserts does Dairy Queen Grill & Chill offer?

The menu features soft-serve ice cream, signature shakes, Blizzard treats, Grillburgers, chicken strip baskets, and DQ Cakes.