Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
438 reviews
5 stars
193
4 stars
106
3 stars
48
2 stars
29
1 star
62
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted poor cleanliness standards, with reports of dirty floors, unclean counters, and unsanitary food handling practices.
Service Speed
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported even when the restaurant was not busy.
Staff Attitude
Several reviews noted rude or unprofessional behavior from staff, contributing to a negative customer experience.
Food Quality
While some customers enjoyed the ice cream, there were numerous complaints about the quality of food, including incorrect orders and unsatisfactory meals.
Positive Experiences
Despite the negative feedback, some customers reported good experiences with friendly staff and enjoyable food, indicating that there are instances of satisfactory service.
- TGTom GriggsOct 16, 20255.0Always a good place to get a quick meal
- NVNexus VlogsOct 5, 20251.0No gloves dirty hands and face. Got the order wrong. Missing items and no receipt given back. As well as cold fries, wet pretty much milkshake blizzards and literally 1 napkin for the whole order . They were not busy.
- DSDennise SteenstraOct 2, 20251.0you are so slow.
- DTD.C. TimmSep 29, 20251.0I wouldn’t leave this place 1 star if given the option. I have never seen a more filthy place ever. No matter where you looked whether it be counter tops or the floor there was food lying around. The area where they get the treats to mix in your sundaes and shakes had so much cross contamination and strawberries slopped everywhere and nuts, etc. The guy mixing shakes was not wearing gloves and wiped his nose. We had ordered shakes which we threw away because mine was supposed to be vanilla but had yellow chunks in it and my husband ordered a chocolate shake and said it tasted weird. The cooler doors to the left of the counter was so filthy and looked like they had never been cleaned. I am truly going to make sure the health department checks this place out before somebody gets sick. I am posting a picture of the yellow chunks in my shake also.
- MJMr JSep 10, 20252.0My shake was melted before it even got chimney out the drive through window.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Manchester, IA?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.
What food specialties can I find at Dairy Queen Grill & Chill?
You can enjoy Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes, malts, and DQCakes.com specialty cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering.
Is the Dairy Queen Grill & Chill location family-friendly?
Yes, the restaurant is family-friendly and offers high chairs and booster seats for children.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, there is indoor seating as well as outdoor seating available at the location.
Does Dairy Queen Grill & Chill have facilities accessible for wheelchair users?
Yes, the location is wheelchair accessible and includes restroom facilities.
Can I order Dairy Queen Grill & Chill food online for pickup?
Yes, you can place a pickup order online through their official ordering website.
What nearby fast food options are close to Dairy Queen Grill & Chill?
Nearby fast food options include Subway, another Dairy Queen Grill and Chill, and Sunset Family Restaurant for American and Chinese cuisine.
Are there any automotive services near Dairy Queen Grill & Chill?
Yes, nearby automotive services include Super Wash car wash, Runde Ford Chrysler Dodge Jeep Ram Service Department, Carquest Auto Parts, and J's Auto dealership and parts store.
What local amenities can I visit near Dairy Queen Grill & Chill for convenience?
Nearby amenities include Walmart Pharmacy, Citizens State Bank, Dupaco Community Credit Union, and Verizon Wireless for shopping, banking, and mobile services.