McDonald's

3.1
925 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 Hawkeye Ave SW, Le Mars, IA
51031, United States

Hours

Reviews

3.1
925 reviews
5 stars
239
4 stars
166
3 stars
180
2 stars
101
1 star
239

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing poor interactions and a lack of basic politeness.

Order Accuracy

A significant number of customers reported incorrect orders, missing items, and issues with food quality, indicating a lack of attention to detail.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms, contributing to a negative dining experience.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported even when the restaurant was not busy.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing cold or improperly prepared items, which detracted from their overall experience.
  • VL
    Vanessa Lucero
    Nov 16, 2025
    1.0
    Went through drive through this morning and ordered 2 big breakfast and hot cakes no syrup forks nothing in bag and they gave steak and onions instead of sausage I did not ask for it to be substituted. This is the 3rd time in the past 2 weeks we dont get what we asked for. We had to go put of town so kids were going to eat in car and were unable to until I stopped and bought syrup and forks napkins.
  • JY
    Jack Yes
    Nov 16, 2025
    5.0
    W sigma meal got the mic flurry that be hitting on Skibidy frfr
  • KK
    Kamden Kowalski
    Nov 14, 2025
    2.0
    Only at this location will I get an iced coffee with syrup all over the cup, and none in the actual coffee… Its three ingredients guys.
  • JP
    Jenna Parks
    Oct 26, 2025
    1.0
    I ordered a quarter pounder for the monopoly piece and I get it and it does not have it.... its on the menu to have a piece.. not only that when I got to th window to get my food the gal practically threw they stuff at me and slammed the window? No thank you? I thanked her, but unfortunately she was extremely rude to me. Please dont advertise that you are doing something and use old boxes with out the stuff your advertising... teach your peeps to thank you guests as well i could of easily took my hard earned money else where.
  • ID
    Ivy Daugherty
    Oct 23, 2025
    1.0
    Absolutely abhorrent behavior! Im a dasher and was picking up an order. The woman comes up to me and says yeah someone else stole it. Umm ok, are you going to remake it? She says no, not until she knows whether doordash will reimburse her and wants to know if there's something I can do. Looked through the options on my end and all I can do is assign the order and not get paid. She said she went in on her end and canceled the order. The customer, a high-school student on lunch break, calls and asks (very sweetly) what's taking so long. I explain everything to her and am trying to get it worked out with the store. I call doordash support and waiting and waiting on hold so finally I tell the woman to remake the order. She cuts me off before I can say I will pay for it so I tell her again, more firmly to remake it and I will pay for it out of my own pocket. She says we'll I don't remember what the order was and rolls her eyes. Irritated I tell her this is the worst customer service I've ever experienced, it's not the customers fault that someone (a different dasher or customer who knows?)

Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's in Le Mars, IA?

McDonald's is open 24 hours a day, 7 days a week for in-store dining.

What are the delivery hours for McDonald's in Le Mars, IA?

Delivery service is available daily from 6:00 AM to 9:30 PM.