At Bob & Ellen’s, we treat you like family. Our restaurant was built on the solid family values of showing respect, working as a team, serving others, and treating others with kindness.
Bob & Ellen’s is named after Bob and Ellen Heiss—two wonderful parents that were great representations of these Midwest values. Kevin Heiss—son of Bob and Ellen—took these cherished values from his parents and created a local restaurant where family and friends can enjoy quality food and excellent service.
When you’re at Bob and Ellen’s, you’re family. Come create lasting memories with us! Whether you’re getting acai bowls, pizza with friends or burgers with family, you can always expect excellent service that will give you “something to write home about.”
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.