Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.6
522 reviews
5 stars
200
4 stars
117
3 stars
72
2 stars
37
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared items and missing ingredients.
Customer Service
Mixed reviews on staff friendliness; some praised individual employees while others noted unprofessional behavior and lack of attention.
Cleanliness
Some customers appreciated the cleanliness of the establishment, while others reported unsanitary conditions and poor food handling practices.
Positive Experiences
Despite the issues, several customers highlighted positive experiences, especially regarding birthday celebrations and specific staff members.
- MEMelissa EslingerNov 12, 20255.0STAFF VERY RUDE. DID NOT GIVE WHAT WE ORDERED AND THEY TRIED 3 TIMES. ONLY ORDERED A BANANA SPLIT IN A CUP
- MDMaria DavisOct 17, 20255.0There's a play area for kids here!
- BWBrandon WhiteOct 4, 20251.0I have been to this establishment multiple times. Every single time they fail to complete order. Always missing something and by the time you get home to enjoy your meal you end up too upset to eat. Past irritated with the poor service after you over pay for a poor product.
- SBSummer BrindzaSep 7, 20255.0We had a birthday party and it was great! The food was delicious and the girls gave great service! The best part...i forgot to get a cake and called the night before and spoke to Brenda the cake decorator and she took the time to make a special cake for our 4 year old! Thank you guys so much!!
- MHMorgan HendersonJul 1, 20251.0After watching the person in front me of get their blizzard turned upside down, I received a sloppy mess. I gave the benefit of the doubt that I had to wait a little bit and just the top was a bit soupy. But as I continued, the entire blizzard was soupy, making me question if it was sitting there before I even ordered. Never again.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Knoxville, IA serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, and more.
What are the regular operating hours for Dairy Queen Grill & Chill in Knoxville?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location provides a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and equipped to accommodate children?
Yes, it is family-friendly and offers amenities such as booster seats, high chairs, and welcomes children.
Can customers use mobile ordering and get exclusive deals for Dairy Queen in Knoxville?
Yes, customers can use mobile ordering and download the Dairy Queen app for exclusive deals and rewards.
Does Dairy Queen Grill & Chill have facilities like free WiFi and restrooms?
Yes, the location offers free WiFi and restrooms for customer convenience.
Where is Dairy Queen Grill & Chill located in Knoxville, IA?
It is located at 1204 S Lincoln St, Knoxville, IA 50138-3177, USA.
What nearby restaurants can I visit around Dairy Queen Grill & Chill in Knoxville?
Nearby dining options include Subway, Taco Bell, Monarca Mexican Restaurant, Little Caesars Pizza, KFC, Hardee's, McDonald's, and Sonic, offering a variety of fast food and cuisine choices.
Are there any nearby attractions or parks near Dairy Queen Grill & Chill in Knoxville?
Yes, the Bessie Spaur Butterfly Garden, a botanical garden and park, is located nearby and is a nice place to visit before or after your meal.
How can I reach Dairy Queen Grill & Chill if I am staying at a nearby hotel?
If you are staying at Cobblestone Hotel and Suites nearby, you can conveniently drive or walk to Dairy Queen Grill & Chill located on S Lincoln St for quick meals and treats.