Numerous customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold, poorly prepared items and incorrect orders.
Positive Experiences
Several reviews highlighted excellent customer service from specific staff members and enjoyable ice cream products, indicating that there are positive experiences despite the overall issues.
Cleanliness Concerns
Some customers noted cleanliness issues within the restaurant, including unsanitary conditions and a need for maintenance.
JS
Jordan Siple
Dec 1, 2025
5.0
Hannah Banana served me the best ice cream of my while life!
ME
Melissa Eslinger
Nov 12, 2025
5.0
STAFF VERY RUDE. DID NOT GIVE WHAT WE ORDERED AND THEY TRIED 3 TIMES. ONLY ORDERED A BANANA SPLIT IN A CUP
MD
Maria Davis
Oct 17, 2025
5.0
There's a play area for kids here!
BW
Brandon White
Oct 4, 2025
1.0
I have been to this establishment multiple times. Every single time they fail to complete order. Always missing something and by the time you get home to enjoy your meal you end up too upset to eat. Past irritated with the poor service after you over pay for a poor product.
SB
Summer Brindza
Sep 7, 2025
5.0
We had a birthday party and it was great! The food was delicious and the girls gave great service! The best part...i forgot to get a cake and called the night before and spoke to Brenda the cake decorator and she took the time to make a special cake for our 4 year old! Thank you guys so much!!
What are the regular operating hours for Dairy Queen Grill & Chill in Knoxville?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location provides a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and equipped to accommodate children?
Yes, it is family-friendly and offers amenities such as booster seats, high chairs, and welcomes children.
Can customers use mobile ordering and get exclusive deals for Dairy Queen in Knoxville?
Yes, customers can use mobile ordering and download the Dairy Queen app for exclusive deals and rewards.
Does Dairy Queen Grill & Chill have facilities like free WiFi and restrooms?
Yes, the location offers free WiFi and restrooms for customer convenience.
Where is Dairy Queen Grill & Chill located in Knoxville, IA?
It is located at 1204 S Lincoln St, Knoxville, IA 50138-3177, USA.
What nearby restaurants can I visit around Dairy Queen Grill & Chill in Knoxville?
Nearby dining options include Subway, Taco Bell, Monarca Mexican Restaurant, Little Caesars Pizza, KFC, Hardee's, McDonald's, and Sonic, offering a variety of fast food and cuisine choices.
Are there any nearby attractions or parks near Dairy Queen Grill & Chill in Knoxville?
Yes, the Bessie Spaur Butterfly Garden, a botanical garden and park, is located nearby and is a nice place to visit before or after your meal.
How can I reach Dairy Queen Grill & Chill if I am staying at a nearby hotel?
If you are staying at Cobblestone Hotel and Suites nearby, you can conveniently drive or walk to Dairy Queen Grill & Chill located on S Lincoln St for quick meals and treats.