Dairy Queen Grill & Chill

3.6
520 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1204 S Lincoln St, Knoxville, IA
50138-3177, United States

Hours

Reviews

3.6
520 reviews
5 stars
201
4 stars
114
3 stars
72
2 stars
37
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold, poorly prepared items and incorrect orders.

Positive Experiences

Several reviews highlighted excellent customer service from specific staff members and enjoyable ice cream products, indicating that there are positive experiences despite the overall issues.

Cleanliness Concerns

Some customers noted cleanliness issues within the restaurant, including unsanitary conditions and a need for maintenance.
  • JS
    Jordan Siple
    Dec 1, 2025
    5.0
    Hannah Banana served me the best ice cream of my while life!
  • ME
    Melissa Eslinger
    Nov 12, 2025
    5.0
    STAFF VERY RUDE. DID NOT GIVE WHAT WE ORDERED AND THEY TRIED 3 TIMES. ONLY ORDERED A BANANA SPLIT IN A CUP
  • MD
    Maria Davis
    Oct 17, 2025
    5.0
    There's a play area for kids here!
  • BW
    Brandon White
    Oct 4, 2025
    1.0
    I have been to this establishment multiple times. Every single time they fail to complete order. Always missing something and by the time you get home to enjoy your meal you end up too upset to eat. Past irritated with the poor service after you over pay for a poor product.
  • SB
    Summer Brindza
    Sep 7, 2025
    5.0
    We had a birthday party and it was great! The food was delicious and the girls gave great service! The best part...i forgot to get a cake and called the night before and spoke to Brenda the cake decorator and she took the time to make a special cake for our 4 year old! Thank you guys so much!!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Knoxville, IA serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, and more.

What are the regular operating hours for Dairy Queen Grill & Chill in Knoxville?

The restaurant is open daily from 10:30 AM to 10:00 PM.