Wendy's

3.5
905 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1623 Main Street, Keokuk, IA
52632, United States

Hours

Reviews

3.5
905 reviews
5 stars
300
4 stars
221
3 stars
172
2 stars
73
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in drive-thru and in-store.

Food Quality

Mixed reviews on food quality; some customers experienced cold or poorly prepared items, while others praised the taste.

Customer Service

Service quality varied; some staff were friendly and attentive, while others were reported as rude or inattentive.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Generally positive remarks about cleanliness in the dining area, though some locations were noted as dirty.
  • BY
    Bobi Young
    Nov 11, 2025
    5.0
    Love wendys
  • BS
    Brian Steinmetz
    Oct 31, 2025
    1.0
    I did a model order and they forget the drink and when they came out with the drinks they still forget one drink
  • JK
    Jennifer Kraft
    Oct 11, 2025
    1.0
    When you open at 6 be ready to serve. We were there at 730 got yelled at from the back to see if someone was there, waited another 5 minutes and just walked out. Won't be back
  • MV
    Michelle Lea Vradenburg
    Oct 5, 2025
    1.0
    Thought everything was fine with our food until about five or ten minutes after we ate🤢.. don’t know what was poisoning me but for sure something nasty.. btw this is 10/5/2025..and it happened last night.. so I’d wait before you think about eating at Wendy’s.. personally ill never eat there again.. but yeah no..
  • PK
    Peggy Knudtson
    Oct 3, 2025
    1.0
    I ordered through the drive thru. Employees were friendly enough. I was asked to pull forward to wait for my order. Waited 5-10 min, but it did finally come out. I got home and opened food. My mom’s baked potato was hard like it had been warmed too long, barely any cheese and bacon on it. My grilled chicken wrap was all flour tortilla shell, you had to look for the interior. Halfway down the wrap was a small cup of diced chicken, a slight sprinkling of shredded cheese, and lettuce so sparce I almost didn’t see it. Barely anything inside the wrap!! The absolute worst baked potato and chicken wrap ever prepared! Shame on you Wendy’s for serving such inferior food.

Frequently Asked Questions About Wendy's

Is Main Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.