Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or poorly prepared food, with several mentioning issues like raw burgers and soggy fries.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and rude staff interactions, leading to a frustrating customer experience.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, indicating that service quality can vary significantly.
Long Wait Times
A common complaint was the excessive wait times in both drive-thru and in-store, often leading to cold food upon receipt.
TL
Terry Lowe
6 days ago
3.0
Slow service I stood at the counter for 10min waiting for service. Placed my order. And had a small wait afterwards.
Food was hot and freshly when I received it. Resturant was clean and empty. Not a single customer in the store. They seemed to be in need of either more staff. Or better trained and managed staff.
KK
Kaviahn Klusak
Jan 2, 2026
1.0
I wish I could give this a zero star they put a glove in my bag and it was used with grease on it also there was a hair in my food as well idek why because we were being polite
JJ
Jackie
Dec 26, 2025
1.0
Disgusting all food cold and fries were logged with grease order was wrong also. Wont be back
Bad service, order was incorrect, and food was not ready to be served. Don't come here. This place is rivaling Taco Bell for worst place to eat in Keokuk and that is saying something.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Main Street in Keokuk, IA?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Is the Wendy's located at 1623 Main Street in Keokuk currently open?
Yes, this Wendy's location is open and committed to serving quality food every day via dine-in, drive-thru, and delivery where available.
Does this Wendy's location serve breakfast?
Yes, breakfast is served and includes combos, sandwiches, coffee, and sides available through online ordering or the mobile app.
What payment options are accepted at Wendy's on Main Street in Keokuk?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
How can I place an order for delivery or pickup at this Wendy's?
You can order online via Wendy's app or at order.wendys.com, selecting this location for delivery or drive-thru pickup.
How can I contact Wendy's Main Street location if I have questions or feedback?
You can call (319) 524-7525 directly, reach Customer Care through Wendy's Contact page, or complete their Customer Satisfaction Survey with your receipt details.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-store on nutrition information posters.
What nearby places can I visit when going to Wendy's on Main Street in Keokuk?
Nearby you can find other restaurants like Subway and China Buffet, local automotive services such as Kraus Automotive and Ed's Auto Repair, and community spots like Keokuk Savings Bank and Community Health Center of Southeastern IA.
How can nearby transit or locations help me find Wendy’s on Main Street?
Using nearby landmarks such as Farm Bureau Financial Services or Winners Circle Mobil 1 Express gas station can help you locate Wendy's easily in the area.
Are there any services nearby Wendy's for vehicle needs?
Yes, several automotive repair centers like Intoxalock Ignition Interlock, Keokuk Collision, and Keokuk Auto & Exhaust are near Wendy's for your car repairs or maintenance.