Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Keokuk, IA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3325 Main Street for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
1,000 reviews
5 stars
483
4 stars
276
3 stars
122
2 stars
40
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and incorrect orders, indicating a need for better staff training and management.
Food Quality
The quality of food has been inconsistent, with several complaints about cold items, incorrect orders, and overall dissatisfaction with taste.
Staff Friendliness
Despite service issues, many customers praised the friendliness and helpfulness of certain staff members, particularly highlighting individual employees.
Operational Problems
Numerous reviews mentioned broken equipment, such as ice cream machines and drive-in stalls, contributing to a frustrating customer experience.
Cleanliness Concerns
Several customers noted unsanitary conditions, including trash and flies, which detracted from their overall experience.
- KBKellie BestNov 29, 20251.0Worst sonic I’ve ever had. Whoever took our order didn’t even care to listen us and messed up a majority of it. I threw my drink away before i left the parking lot.
- JMJulie Spotted Eagle Horse MartineauSep 27, 20254.0Some of the new staff either need more training, or to rethink their life choices. The staff that have been there longer are amazing, and always make my stops a good experience! One young man was either really bad at their job, or just overwhelmed, as I was being given my order, and I had not paid yet. He had told a different staff member that I had...I was honest and paid for my order, but that is not good for business!
- JSJohn ShultzSep 19, 20252.0Disappointed. Several of the drive in stalls were not working. Service was slow for just a root beer float. Worst of all the float was awful. How do you mess up a root beer float?
- LDLily DietrichSep 7, 20251.0Waited for 15 minutes for my food. If my boyfriend wasn’t with me I would have left. The people in front of me had 40 dollar order.. I had a 10 dollar order. Why do yall not pull people by the trash can???? The most disappointing thing is my fries were iced cold. Like as cold as Antarctica. After waiting for a longggggg time!!
- DRDeanna RoseAug 24, 20251.0If you want Sonic in a timely manner, skip this store. Sat in line for 20 minutes before reaching the window. Sat another 10 at window. Why did we use the drive thru? Thsts for asking. ALL the drive in spots were out of order. Fantastic. The whole point of Sonic. One good thing about sitting and waiting that long would probably be good scenery. Not here, nope. You get to stare at a dilapidated and emaciated shell of a Sonic. Broken awnings. Merchandising displays falling down. Its like even the building was trying to get away. So yeah, just save yourself the torture. Go find a different Sonic. One that still feels the love of corporate. One that hasn't been forgotten to the Keokuk badlands.