Service Issues
Customers frequently reported long wait times, poor service, and incorrect orders, leading to frustration.
Food Quality
The quality of food has been inconsistent, with complaints about cold items, incorrect orders, and overall dissatisfaction with taste.
Staff Performance
While some staff members received praise for their friendliness, many reviews highlighted a lack of training and professionalism among newer employees.
Operational Problems
Numerous reviews mentioned broken equipment, such as ice cream machines and drive-in stalls, contributing to a negative experience.
Positive Experiences
Despite the issues, some customers noted positive experiences with specific staff members and enjoyed certain menu items.