Arby's

4.1
309 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3444 Main St., Keokuk, IA
52632, United States

Hours

Reviews

4.1
309 reviews
5 stars
162
4 stars
76
3 stars
29
2 stars
19
1 star
23

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the roast beef sandwiches and curly fries, but there were complaints about specific items being poorly prepared or not meeting expectations.

Service Issues

While many reviews praised the friendly staff and good service, there were notable complaints about slow service, order inaccuracies, and a lack of attentiveness during busy times.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several customers appreciating the efforts of staff to maintain a clean environment.

Customer Experience

Overall, customers had mixed experiences, with some highlighting excellent service and enjoyable meals, while others reported significant delays and issues with their orders.
  • HB
    Hamish Burggraaf
    Dec 27, 2025
    2.0
    Waited way too long for someone to come take our order. When the finally came, they took our order on a sticky note and rang it in on the drive-thru register. I was not comfortable with them taking my card out of my view to run it. Who knows if they took a picture or wrote the numbers down. The soda fountain was out of order and the soda they gave us was watered down. The only good thing was when we did order, we got our food fairly quickly.
  • NS
    Nathan Slack
    Dec 19, 2025
    5.0
    Fast and good food. Very friendly staff. We were happy to ring the bell!
  • PV
    Pam Vines
    Dec 10, 2025
    5.0
    I love Arby's roast beef sandwiches with horsey sauce. Curly fries are a nice addition even though the crinkle fries are my favorites. Also love that they have diet Dr. Pepper available in their soda machine.
  • VV
    Vickie
    Nov 4, 2025
    1.0
    I got the turkey cobbler it was terrible the first one I got had very little on it nothing like the first one I got at Mount pleasant Iowa that was so good and Mount pleasant it was blood on it the phone was very well posted I asked her to be welcomed here twice and it still didn't get well posted and one the stuffing was on one side the other half they had a little bit on it maybe let's not buy not a whole lot of crispy onions kind of blended in with the bread overall it was really bad I will not order it again and it's higher price and Mount pleasant you definitely will not recommend this it's not worth $8.55. but the first one I had at Mount pleasant Iowa was absolutely delicious it had more turkey and had a lot of stuffing lot of crispy onions everything else is supposed to have on it. and this one was just terrible. I would not even give this one star at all but he had to do it to make a post
  • CC
    Carolyn
    Oct 25, 2025
    5.0
    Service was awesome