Subway

4.6
261 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Johnston Subway® Restaurant at 5335 Merle Hay Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5335 Merle Hay Rd, Johnston, IA
50131, United States

Hours

Reviews

4.6
261 reviews
5 stars
186
4 stars
50
3 stars
16
2 stars
3
1 star
6

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, engaging, and attentive, creating a welcoming atmosphere.

Cleanliness

The location is frequently noted for its cleanliness, with many reviews highlighting spotless conditions in both the dining area and food preparation.

Food Quality

While the food is generally described as good, some customers mentioned inconsistencies in sandwich preparation, particularly regarding meat portions.

Service Speed

Many reviews commend the quick service, with staff efficiently handling orders and maintaining a fast-paced environment.

Coupon Policy

Several customers expressed disappointment over the location's refusal to accept Subway coupons, which was a common complaint.
  • TF
    Tiny Falcon13
    Nov 6, 2025
    5.0
    This location is amazing and all others should strive for this level of excellence. I've never had a bad experience here. The service is always friendly, the bread is always fresh and there's always cookies available. 10/10
  • AT
    Austin Thomas
    Oct 24, 2025
    5.0
    I don't usually write reviews, especially over a chain like Subway. I've been to many and they are all usually the same. This Subway surprised me. The staff is very warm and engaging. They had a regular who they had a great relationship with. The one young man who spoke to me asked about my weekend and was curious about me. Very impressed!
  • BB
    Barry Briggs
    Aug 10, 2025
    5.0
    Very friendly
  • AB
    Ashton Bellah
    Aug 9, 2025
    5.0
    This has got to be the best staff of any subway. Lady and Gentleman running the shop couldn't have been better today. Great showing for Subway!
  • HY
    Hadley Yoder
    Aug 5, 2025
    5.0
    I love Subway and I eat there often and this is definitely the best one I have ever been to. The service is amazing. Such friendly and kind people. The counter was spotless and the vegetables looked clean and very fresh. I was so excited to eat my sandwich and it did not disappoint. This is the best sandwich I have ever had!! I will be returning!

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 5335 Merle Hay Rd?

The Subway at 5335 Merle Hay Rd is open Monday to Friday from 8:00 AM to 9:30 PM, and Saturday to Sunday from 9:00 AM to 9:00 PM.

Does this Subway location offer delivery and pickup services?

Yes, this Subway location offers both in-store pickup and delivery services for your convenience.