Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Johnston, IA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5350 Merle Hay Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
2,543 reviews
5 stars
842
4 stars
512
3 stars
321
2 stars
205
1 star
663
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food.
Food Quality
Feedback indicated that food quality was often poor, with complaints about cold, overcooked, or incorrectly prepared items.
Staff Behavior
Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Management Issues
Many reviews pointed to poor management and staffing as underlying issues affecting service and food quality.
- VKValerie Kane3 days ago5.0Fast & friendly service!
- MRM RDec 26, 20251.0You can't even order food. I have tried twice to eat here, waited 20 mins and no one ever took my order. Terrible, non service. DO NOT WASTE YOUR TIME.
- IOIan O'ConnorDec 21, 20253.0Be prepared to wait. Quite possibly the slowest "fast food" establishment in the area. Sometimes I'm craving a chili cheese dog so I'll wait it out, but definitely don't consider this restaurant if you have anywhere to be.
- ABAsh BerryDec 19, 20251.0I placed an order on the app ahead of time, when I pulled up, I was the only car in the parking lot. It then took the 2 people inside 45 minutes to get me 2 drinks! Absolutely ridiculous!
- DBDanielle BoobyerDec 8, 20251.0Food was god awful. The fries tasted like they were fried in year old oil. They had no "potato" to them if that makes sense, hard as rocks. The burger had onions, which i asked not to have. Coneys were soggy. The only thing that tasted semi good, coming from a 4 year olds perspective, were the crispy chicken strips. But then proceeded to fake him throwing up afterwards lol..... can't say we will return unfortunately