Service Speed
Customers consistently reported slow service, particularly with delivery and drive-thru orders, often taking much longer than expected.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and special requests being ignored.
Customer Service
Numerous complaints were made about rude and unhelpful staff, with several customers feeling disrespected during their interactions.
Cleanliness and Quality
Some customers noted unsatisfactory food quality, including stale ingredients and unsanitary conditions.
Management Issues
Feedback indicated poor management practices, including unprofessional behavior from managers and lack of effective communication with customers.