Dunkin'

3.6
212 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Johnston, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5300 NW 86th St, Johnston, IA
50131, United States

Hours

Reviews

3.6
212 reviews
5 stars
104
4 stars
36
3 stars
13
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor communication from staff, leading to frustration.

Customer Service

While some employees received praise for their friendliness and attentiveness, others were noted for being rude or indifferent.

Product Availability

Numerous reviews mentioned the location frequently running out of donuts and other menu items, especially during peak hours.

Quality Consistency

Customers expressed dissatisfaction with the inconsistency in food and drink quality, including incorrect orders and poorly prepared items.

Cleanliness

The location was generally noted for being clean, with some customers appreciating the atmosphere.
  • SW
    Shawnee White
    4 days ago
    1.0
    There was no jelly in my jelly donut and my coffee tasted like it was burnt with no flavoring added to it. It’s not worth spending money there.
  • RB
    Rachel Boothroyd
    4 days ago
    1.0
    This place is always hit or miss. About every third time I visit they get my order wrong. Today I ordered a vanilla latte and it tasted terrible to the point that I threw it out. It’s hard to continue to justify spending $7 or more on a coffee when there’s a 1 in 3 chance they mess it up.
  • AA
    Andrew
    Jan 5, 2026
    1.0
    Pull up at 5:20, “hi what can i get you?” “Could i get a $6 meal deal?” “No, im not opening til 6” ????????????
  • CB
    Caroline B
    Dec 21, 2025
    1.0
    Location has gone downhill. With one other car in line, I waited 42 minutes for my order (one drink, 10 munchkins, one sandwich). There appeared to be only one employee working on a Sunday morning. Will not be returning to this location.
  • MD
    Miranda Duncan
    Nov 24, 2025
    5.0
    The employee was very attentive, generous and gracious to my group of ladies from an adult day program and to me when we stopped in this afternoon, 11/24/25. Thank you so much! You're kindness was noticed and appreciated!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Johnston, IA?

Dunkin' is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, Dunkin' Johnston offers both delivery and curbside pickup services.