Customers frequently noted friendly and helpful staff, although some reported unprofessional behavior among employees.
Food Quality
The food is generally praised for being hot and fresh, but there are complaints about inconsistent portion sizes and preparation.
Cleanliness
The establishment is often described as clean, contributing positively to the overall dining experience.
Wait Times
Many customers expressed frustration with long wait times, particularly in the drive-thru.
Pricing Concerns
Some customers feel that prices are higher compared to competitors, leading to dissatisfaction.
KW
Kevin Wampler
Dec 28, 2025
3.0
The food was of normal quality for a DQ. The time it took to get the food was way too long. 2 hot dogs, 1 flame thrower and some French fries was about a 12 minute wait. It's just the average DQ overall I would give them a 83%
GV
Gabe Vieth
Jul 30, 2025
1.0
Ordered 4 piece Honey BBQ chicken strip meal. The menu in the drive thru said $9.99. Noticed on the way home they charged me $11.48 and I got a 3 piece plain chicken strip basket. Didn’t have time to go back.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Iowa Falls?
Dairy Queen Grill & Chill in Iowa Falls is open daily from 11:00 AM to 9:30 PM.
Where is Dairy Queen Grill & Chill located in Iowa Falls?
It is located at 521 Oak St, Iowa Falls, IA 50126-2339, United States.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and soft-serve ice cream cones.
Does Dairy Queen Grill & Chill have a drive-thru and seating options?
Yes, they offer drive-thru service, outdoor seating, and indoor seating with booster and high chairs available for families.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, has restrooms, and is wheelchair accessible.
Are there any holiday closures for Dairy Queen Grill & Chill?
Yes, it is closed on Thanksgiving (Nov 27, 2025), Christmas Eve and Christmas Day (Dec 24-25, 2025), and New Year's Day (Jan 1, 2026).
How can I order food from Dairy Queen Grill & Chill in Iowa Falls?
You can order online via their official order page or download their app for exclusive deals and mobile ordering.
What nearby attractions can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby attractions include the Iowa Falls Community Theater, Carnegie-Ellsworth Public Library, and the Pat Clark Art Collection, perfect for cultural visits around your meal.
Are there convenient stores or gas stations near Dairy Queen Grill & Chill in Iowa Falls?
Yes, nearby you can find Fareway Meat Grocery, Phillips 66 gas station, Rock-C gas station, and Rock C Store convenience store for additional shopping or fuel needs.
Where can I grab coffee or watch a movie near Dairy Queen Grill & Chill?
Scooter's Coffee is nearby for coffee lovers, and the Metropolitian Movie Theater offers cinema and drive-in shows close to the restaurant.