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Wendy's

3.5
(1014 reviews)

Business Details

1480 First Ave., Iowa City, IA
52240, United States
(319) 337-7911

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1480 First Ave., Iowa City, IA
52240, United States

Hours

Reviews

3.5
1,014 reviews
5 stars
379
4 stars
210
3 stars
165
2 stars
82
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude and unhelpful employees.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly during late-night shifts.

Food Quality

Inconsistent food quality; some customers enjoyed fresh meals while others received cold or poorly prepared food.

Speed of Service

Service speed varies significantly, with many customers experiencing long wait times, especially during busy hours.

Atmosphere

Some customers appreciated the friendly and engaging atmosphere, particularly during the day, while others found the environment lacking.
  • MC
    Maria Carat
    Feb 10, 2026
    5.0
    I went last Monday I ordered a meal of 6 dollars and the order was wrong there were 3 girls on their phone I was asking for help and they didn't help me, there was a red-haired girl in the back and she help me with my order she was very kind they should work in customer service!!
  • EK
    Emma King
    Feb 8, 2026
    1.0
    For one the person I got food from was eating a baked potato at the window like okay ms girl. For two I ordered a medium 10pc chicken nugget with fries and a Dr Pepper with BBQ. Got 2 medius fries, 2 jr fries, no BBQ, and a coke 😐
  • SM
    Stephanie M
    Jan 30, 2026
    1.0
    It will be a while before I go back to this Wendy’s. Employees on their phones. They told me to pull up and I sat there for exactly 10 minutes. My fries were already mostly cold. When I backed up the young lady just opened the window like I was bothering her and her colleagues conversation. She didn’t give a clear answer on when the Frosty would be ready so I offered to accept a pop instead. I get no response then she shuts the window walks away likes she’s working on another order. When she opens the window she attempts to hand me the cup to which I ask her what kind of pop is it and she said - Coke. I told her we don’t drink Coke and she said well you said pop. One would think to ask as I was offering the favor not the other way around. She proceeds to tell me that I backed up right when a young lady was coming out to give me the frosty but she threw it away. That young lady was getting out of a car. I’m unsure how she had the intention to hand me the frosty I was waiting for when she looked like she was on a mission in her car. I said thank you for the frosty and the straw and she said nothing. Learn to accept responsibility. Your lack of preparation with your frosty machine, lack of adequate communication, and inability to make a wrong a right was worth 5 stars. Horrible customer service,
  • FT
    Fayefaye Taylor
    Jan 28, 2026
    1.0
    This is the worst Wendy’s I have ever eaten at I would never get food from this place again Worst customer service I ever received always messing up your Orders don’t waste your time or money
  • CS
    Callum Scott
    Jan 21, 2026
    5.0
    I really appreciate the people who work here. They don't have to be so kind and interesting, but they are. In addition, they are impressively witty and conversational, which I really enjoy. The food has always been hot and fresh, the atmosphere is a standard Wendy's, but the workers really elevate it to be something special. Hard for me to go to ANY fastfood other than this one. Thank you.

Frequently Asked Questions About Wendy's

Is First Ave-Iowa2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 1480 First Ave., Iowa City?

This Wendy's location is open Monday to Saturday from 6:30 AM to 1:00 AM, and on Sunday from 6:30 AM to 11:00 PM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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