Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unhelpful staff, particularly in the drive-thru and during phone interactions.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with inconsistent freshness and accuracy in orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Speed of Service
While some customers appreciated the quick service, others experienced long wait times, especially during busy hours.
Customer Experience
Positive experiences were noted for friendly staff and good service, but these were overshadowed by numerous complaints about poor management and service issues.
ML
Marios Leptos
Feb 19, 2026
3.0
This was a delivery order. There was no straw for the drink and no ketchup for the fries
TT
Tia
Feb 2, 2026
1.0
All of my food was cold.
RJ
Regina Jones
Jan 9, 2026
5.0
Fast though the drive through. Friendly workers.
AA
Aaron
Jan 8, 2026
5.0
Yo, this McD's isn't the plaza hotel, but they get the job done in the morning with the breakfast. They hustle hard and make an effort, r kind employees. Clean bathrooms.
JB
Jack Ballard
Jan 4, 2026
5.0
I ordered at the counter and it didn't give me a receipt and it just like flashed my number but I was smart enough to remember