Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Several customers reported unsanitary conditions, including dirty tables and trash left in walkways.
Service Quality
Mixed feedback on service; while some praised friendly staff, many highlighted rude and incompetent service, especially in the drive-thru.
Food Quality
Food quality was inconsistent, with complaints about cold, overcooked, or stale items, but some customers enjoyed fresh and hot meals.
Order Accuracy
Numerous reviews mentioned issues with order accuracy, including missing items and incorrect orders.
Customer Experience
Overall customer experience varied widely, with some praising quick service and friendly staff, while others expressed frustration over long wait times and poor treatment.
JN
Jon Nelson
Nov 8, 2025
5.0
On vacation
BB
Brandi
Nov 8, 2025
4.0
Fast fresh food
RR
Renee Reid
Oct 19, 2025
1.0
The entire restaurant was absolutely filthy. No clean tables. We watched the manager pulling out the overly full trash cans while on FaceTime. He left multiple bags of trash in the walkway. And leaned against a table while messing on his cell phone.
KK
Katie Klein
Oct 17, 2025
1.0
Rude and incompetent staff especially in drive through. Unwilling to help when there are missing and wrongly made items. Do not recommend! I would personally hold an all staff meeting to ensure that your mission and values are aligning because they are not lmao.