McDonald's

3.6
1158 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2440 Mormon Trek Blvd, Iowa City, IA
52240, United States

Hours

Reviews

3.6
1,158 reviews
5 stars
415
4 stars
270
3 stars
211
2 stars
88
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Cleanliness

While some praised the cleanliness of the location, others noted dirty tables and unsanitary conditions.

Kiosk Experience

The reliance on self-service kiosks was criticized for being confusing and leading to delays in service.

Food Quality

Several reviews mentioned cold food and issues with food preparation, impacting overall satisfaction.
  • TP
    T P
    1 day ago
    4.0
    It's McDonald's, what do you want?
  • KK
    Kyle
    2 days ago
    1.0
    I have never been so offended, the customer service that Erica delivered was horrendous I would not recommend anyway eat at this place or go through the drive through, not if you want to be treated with respect.
  • RR
    Randy
    6 days ago
    5.0
    Daclyn and Christian were unbelievably amazing workers they met my expectations. Give these men a promotion.
  • MF
    Marc Forman
    Dec 31, 2025
    1.0
    Food is what you expect (cold fries /shrinking burger size) but trying to be a self serving joint and isn’t very good at it. No refills on sodas.
  • MC
    Matt Caston
    Nov 26, 2025
    1.0
    Temperature outside is 35° right now and the air condition running. Have to wear coats while dining in. there is no way to order without using a kiosk, which I am OK with if everything goes well. I ordered a happy meal for my daughter, and I put on the order that I wanted the Zootopia 2 toy, but she did not get a Zootopia 2 toy. They did not give us any napkins, so I had to stand at the front awkwardly until someone noticed me since they don't have someone standing there to take orders, I have kids so napkins are important to me. trash cans were too full to throw some of my trash in, and the lunch rush hasn't even come in yet.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2440 Mormon Trek Blvd, Iowa City?

McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's has drive-through service available with hours similar to their regular opening times.