McDonald's

3.6
1148 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2440 Mormon Trek Blvd, Iowa City, IA
52240, United States

Hours

Reviews

3.6
1,148 reviews
5 stars
410
4 stars
268
3 stars
212
2 stars
88
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, including managers who were dismissive and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor handling of special requests.

Cleanliness

While some noted the location was clean, others reported dirty tables and unsanitary conditions.

Technology Issues

Customers expressed frustration with the automated ordering kiosks, which were often glitchy and led to delays.

Food Quality

Mixed reviews on food quality, with some praising freshness while others reported cold or poorly prepared items.
  • AT
    Amir Tagal
    Nov 16, 2025
    1.0
    I ordered my food and I got fries drink and chicken nuggets and I did not get my chicken nuggets I asked them and then the manager but he said “ I put it in the bag wanna see the camera” I said ok but he refused to show me and kept saying he did put it in the bag he would not even give a refund and he didn’t give me my receipt so he couldn’t get a warning by McDonald’s worst employees I want to get my refund immediately or I will start taking legal trouble.
  • SP
    Sam Pannell
    Oct 22, 2025
    5.0
    Safest and cleanest McDonald's in Iowa city by far
  • MB
    Mark Bortz
    Oct 13, 2025
    1.0
    Burger was cold. No staff out front, automated ordering. No condiments available.
  • BW
    Brian Wolf
    Oct 11, 2025
    1.0
    Horrible service. Only able to order with kiosks which constantly glitch out, and when we asked for help, the manager was snappy and quick to tell us that she was too busy to help. Manager was super rude to multiple customers. Took forever to recieve food and it wasn't even busy. Drink machine was broken. The only bright moment was the young man who was cleaning the floor was at least trying to give great customer service.
  • SF
    Suzette Foster
    Sep 18, 2025
    4.0
    Drive thru is usually busy, but they get thru pretty fast. Orders are USUALLY +95% correct .. altho it's a franchise, they have the worst tasting McNuggets around 🤷

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2440 Mormon Trek Blvd, Iowa City?

McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's has drive-through service available with hours similar to their regular opening times.