Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned issues with food quality, such as cold or stale items, incorrect orders, and unsanitary conditions.
Cleanliness
The dining area was often described as dirty, with unclean tables and floors, although some noted that the bathrooms were clean.
Employee Treatment
Several reviews criticized the management for not providing meals for employees, leading to dissatisfaction among staff and impacting service.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, highlighting a few positive interactions.
GG
Greece
4 days ago
1.0
I ordered a coffee through drive-thru today and found an ant inside the cup. I reported it to the store. Hoping they address food handling, as this was concerning.
JH
jane hook
Dec 24, 2025
4.0
I really enjoy the crew here. Friendly, funny and efficient! Very accommodating
MS
Martha Jaie Simmers
Dec 23, 2025
3.0
Cold fries
AM
Aaron Mathenia
Dec 18, 2025
5.0
Very clean. Staff was in good spirits. Food came out fast. My daughter had misorderd her meal #. Instead of making us pay for a new sandwich, which would be resealable, the gentlemen working the counter took care of it. Nothing but kindness and promtpness. Don't get this every day at McDonald's, let alone fast food. We are from out of town but will definitely stop by again when passing through.
What are the general opening hours for McDonald's at 1861 Lower Muscatine Rd, Iowa City?
McDonald's is generally open from 5:00 AM to 1:00 AM Monday through Thursday, with extended hours on Friday until 4:00 AM, 24-hour service on Saturday, and from 4:00 AM to 1:00 AM on Sunday.
Does McDonald's at this location offer delivery services?
Yes, McDonald's offers delivery services daily, with delivery hours varying by day, generally starting from 5:00 AM to around midnight or later.
Is there a drive-through service available at McDonald's and what are its hours?
Yes, McDonald's has a drive-through open from 5:00 AM to 1:00 AM Monday through Thursday, extended to 4:00 AM on Friday, open 24 hours on Saturday, and from 4:00 AM to 1:00 AM on Sunday.
What types of payment options does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at McDonald's in Iowa City?
McDonald's provides DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
How can I order from McDonald's using a mobile app?
You can order via the McDonald's app available on the Apple App Store and Google Play Store, or use their online ordering link.
Is McDonald's at 1861 Lower Muscatine Rd affiliated with any rewards program?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More details are available on their website.
What nearby places can I visit before or after my meal at McDonald's?
Nearby you can visit places like Akita-ken Dojo, Great Clips hair salon, and Petland Iowa City for pet supplies and adoption.
Are there entertainment options near McDonald's at 1861 Lower Muscatine Rd?
Yes, you can enjoy Cryptiq Escapes escape rooms and arcade, or visit Caliente Night Club for a dance and nightlife experience nearby.
Where can I do laundry or shopping near McDonald's?
Nearby options include Laundromania for laundry services and Iowa City Marketplace for shopping and cinema experiences.