McDonald's

3.3
771 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1861 Lower Muscatine Rd, Iowa City, IA
52244, United States

Hours

Reviews

3.3
771 reviews
5 stars
255
4 stars
151
3 stars
118
2 stars
59
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned issues with food quality, such as cold or stale items, incorrect orders, and unsanitary conditions.

Cleanliness

The dining area was often described as dirty, with unclean tables and floors, although some noted that the bathrooms were clean.

Employee Treatment

Several reviews criticized the management for not providing meals for employees, leading to dissatisfaction among staff and impacting service.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, highlighting a few positive interactions.
  • GG
    Greece
    4 days ago
    1.0
    I ordered a coffee through drive-thru today and found an ant inside the cup. I reported it to the store. Hoping they address food handling, as this was concerning.
  • JH
    jane hook
    Dec 24, 2025
    4.0
    I really enjoy the crew here. Friendly, funny and efficient! Very accommodating
  • MS
    Martha Jaie Simmers
    Dec 23, 2025
    3.0
    Cold fries
  • AM
    Aaron Mathenia
    Dec 18, 2025
    5.0
    Very clean. Staff was in good spirits. Food came out fast. My daughter had misorderd her meal #. Instead of making us pay for a new sandwich, which would be resealable, the gentlemen working the counter took care of it. Nothing but kindness and promtpness. Don't get this every day at McDonald's, let alone fast food. We are from out of town but will definitely stop by again when passing through.
  • CH
    Clarence Hurt
    Dec 13, 2025
    5.0
    Best French fries in Iowa City!

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's at 1861 Lower Muscatine Rd, Iowa City?

McDonald's is generally open from 5:00 AM to 1:00 AM Monday through Thursday, with extended hours on Friday until 4:00 AM, 24-hour service on Saturday, and from 4:00 AM to 1:00 AM on Sunday.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery services daily, with delivery hours varying by day, generally starting from 5:00 AM to around midnight or later.