Brand Certified
McDonald's
3.2(736 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1861 Lower Muscatine Rd, Iowa City, IA
52244, United States
Certified by McDonald's • Mar 01, 2026
(319) 351-1955
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
736 reviews
5 stars
231
4 stars
145
3 stars
117
2 stars
59
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and unprofessional behavior.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Food Quality
Mixed reviews on food quality, with some customers praising freshness while others reported cold or overcooked items.
Cleanliness
The dining area was often described as dirty, although some noted that the bathrooms were clean.
Management Issues
Concerns about management practices, including staff treatment and operational efficiency, were highlighted by multiple reviewers.
- EMErin McPartlinFeb 14, 20263.0Stopped to use my points to get my daughter a burger and get us some drinks after back to back exercise. The food is fine. She asked for extra pickles and there’s 2. I don’t consider that extra, but no biggie. My real complaint is how the girl handed me my bag and shut the window in my face when I was asking for a straw. Ruined the whole vibe. It’s not hard to be kind.
- DPDarci ProvencherJan 28, 20262.0Food was fresh and hot, however some of the staff had very poor customer service. Inside complaining about not feeling well, being short staffed and talking about just walking out, in front of customers...
- TDTravis DuongJan 27, 20261.0The manager is so suck.
- GGGreeceJan 9, 20261.0I ordered a coffee through drive-thru today and found an ant inside the cup. I reported it to the store. Hoping they address food handling, as this was concerning.
- AMAaron MatheniaDec 18, 20255.0Very clean. Staff was in good spirits. Food came out fast. My daughter had misorderd her meal #. Instead of making us pay for a new sandwich, which would be resealable, the gentlemen working the counter took care of it. Nothing but kindness and promtpness. Don't get this every day at McDonald's, let alone fast food. We are from out of town but will definitely stop by again when passing through.
Frequently Asked Questions About McDonald's
What are the general opening hours for McDonald's at 1861 Lower Muscatine Rd, Iowa City?
McDonald's is generally open from 5:00 AM to 1:00 AM Monday through Thursday, with extended hours on Friday until 4:00 AM, 24-hour service on Saturday, and from 4:00 AM to 1:00 AM on Sunday.
Does McDonald's at this location offer delivery services?
Yes, McDonald's offers delivery services daily, with delivery hours varying by day, generally starting from 5:00 AM to around midnight or later.
Is there a drive-through service available at McDonald's and what are its hours?
Yes, McDonald's has a drive-through open from 5:00 AM to 1:00 AM Monday through Thursday, extended to 4:00 AM on Friday, open 24 hours on Saturday, and from 4:00 AM to 1:00 AM on Sunday.
What types of payment options does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at McDonald's in Iowa City?
McDonald's provides DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
How can I order from McDonald's using a mobile app?
You can order via the McDonald's app available on the Apple App Store and Google Play Store, or use their online ordering link.
Is McDonald's at 1861 Lower Muscatine Rd affiliated with any rewards program?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More details are available on their website.
What nearby places can I visit before or after my meal at McDonald's?
Nearby you can visit places like Akita-ken Dojo, Great Clips hair salon, and Petland Iowa City for pet supplies and adoption.
Are there entertainment options near McDonald's at 1861 Lower Muscatine Rd?
Yes, you can enjoy Cryptiq Escapes escape rooms and arcade, or visit Caliente Night Club for a dance and nightlife experience nearby.
Where can I do laundry or shopping near McDonald's?
Nearby options include Laundromania for laundry services and Iowa City Marketplace for shopping and cinema experiences.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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