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Jimmy John's

4.0
(194 reviews)
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Business Details

320 E Benton St, Iowa City, IA
52240, United States
(319) 341-9999
https://locations.jimmyjohns.com/ia/iowacity/sandwiches-279.html

About

Sandwich Restaurant

Location

Jimmy John's
320 E Benton St, Iowa City, IA
52240, United States

Hours

Reviews

4.0
194 reviews
5 stars
103
4 stars
39
3 stars
18
2 stars
10
1 star
24

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Delivery Speed

Delivery times were frequently criticized as being much slower than advertised.

Food Quality

Inconsistent food quality was noted, with complaints about stale bread and old ingredients.

Customer Service

While some praised the friendly staff, others reported rude service and lack of accountability for mistakes.

Overall Experience

Mixed reviews overall, with some customers expressing loyalty despite issues, while others vowed to take their business elsewhere.
  • HW
    Herm Worm
    Feb 6, 2026
    5.0
    The bread is always hard as a rock. however... they are so nice. i'll return.
  • LR
    Lucy Ron
    Feb 4, 2026
    3.0
    I order online from this location because its closest to me, but the last few times they have messed up my order and the quality is not consistent.
  • VP
    Vera Parker
    Dec 29, 2025
    3.0
    Food is ok but the cookies are often multiple days old. Oat meal raising should taste freshly baked (and sometimes Dow) but usually takes like papermache.
  • BE
    Bailey Engledow
    Sep 18, 2025
    1.0
    Took over an hour to deliver a roast beef sandwich with a pickle slice. Freaky fast my ass
  • DD
    Deb Daniel
    Mar 29, 2019
    5.0
    Always love their sandwiches AND they're freaky fast!
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