Numerous customers reported rude and unprofessional behavior from staff, including hanging up on calls and poor handling of orders.
Delivery Delays
Many reviews highlighted significant delays in delivery times, often taking over an hour, contrary to the advertised 'freaky fast' service.
Food Quality
While some customers enjoyed the sandwiches, there were complaints about incorrect orders and inconsistent quality.
Customer Experience
Several customers expressed frustration with the overall customer service experience, including issues with order accuracy and staff attitude.
DP
David Pille
Dec 24, 2025
1.0
Last time I ordered delivery from here they sent it to an Uber eats driver and it took almost an hour to get to me. So much for "freaky fast" delivery. The whole reason I order from a place like JJs or a pizza place and not any restaurant in the world is that I hate using those shitty gig apps because the drivers always suck and I want an employee from the restaurant who has some accountability to the establishment to do the delivery properly. If you're going to farm out my delivery to some idiot that takes 45 minutes to drive my order a couple miles (in a tiny college town no less), I'd rather just have it canceled or pick it up myself at that point, but of course by the time I get the notification that Uber eats is doing it, it's already too late. Will not be giving this location my business again.
AW
adom west
Oct 23, 2025
5.0
Great place to stop for a samwich
SC
Scott Coyle
Sep 23, 2025
1.0
The morning shift crew Monday through Friday are insanely worse than any other shift at any location of Jimmy John's. Rude, arrogant, and about every possible unkind word you can say about somebody.