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Brand Certified

Chipotle Mexican Grill

3.7
(606 reviews)

About

Mexican Restaurant
Chipotle Iowa City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
201 S Clinton St, Iowa City, IA
52240, United States

Hours

Reviews

3.7
606 reviews
5 stars
285
4 stars
115
3 stars
54
2 stars
36
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Food Quality

Inconsistent food quality was reported, with many customers receiving undercooked or poorly prepared meals.

Portion Sizes

Many customers complained about stingy portion sizes, feeling that they were not receiving value for their money.

Cleanliness

Several reviews noted that the restaurant was dirty, with unclean tables and service areas.

Order Accuracy

Multiple customers experienced issues with incorrect orders, particularly with online and delivery orders.
  • LB
    Logie Bear223
    3 days ago
    1.0
    worst chipper
  • BB
    Bleachus
    5 days ago
    1.0
    First time trying Chipotle, and it was the most disappointing experience. Rude worker: I asked what was the least spicy salsa of the two I was pointing at and the worker took no time to scoop pico into my bowl. What?? I was like hey I don't want that and she had the gall to catch an attitude and also said that was the salsa I asked for??? I am also allergic to something in pico de gallo so I had to get the bowl remade. All of that to get skimped out on the 2nd bowl because she was upset for her own mistake, and the rice tasted bad.
  • GG
    gab117
    Feb 22, 2026
    2.0
    What happened? Last service was better! Any time you order extra food (half protein), you have to be present, other wise, they’ll do this for $29. This is just regular portioning.
  • JB
    Jon Behrle
    Feb 18, 2026
    1.0
    Placed a online pickup order which included a drink and all I received was an empty cup. First and last time ordering from this place.
  • AB
    Ahavuel Barayah
    Feb 12, 2026
    5.0
    The store is clean the food is fresh and hot, the employees serve with a smile and joy what a lovely chipotay whether they're Christians or Luciferia s or witch's oh well they do their job and it's ran very well!!! The women working the register was straight magic for the whole restaurant!!!🤟(Rockon)

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Iowa City serve?

Chipotle offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill in Iowa City?

Chipotle Iowa City is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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