Chipotle Iowa City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers complained about small portion sizes and stinginess with ingredients, leading to dissatisfaction with value for money.
Service Quality
Reviews highlighted inconsistent service quality, with some staff being rude or unprofessional, while others provided friendly and helpful service.
Food Quality
The quality of food was frequently criticized, with reports of cold, undercooked, or poorly assembled meals, as well as issues with missing ingredients.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and service areas, impacting their overall dining experience.
Order Accuracy
Numerous reviews mentioned problems with order accuracy, particularly with online orders, leading to frustration among customers.
RB
Regina Brown
Jan 5, 2026
1.0
My first time ordering from here I ordered from my uber app for pick up, and got home with my order was not what I ordered. I trashed it
MM
Maddie
Dec 18, 2025
1.0
Y’all are so cheap with the chicken. Literally what are yall even doing giving minuscule amounts of chicken when we pay stupid money for this food. This is pancheros type of greedy.
EB
Emma Bungur
Dec 5, 2025
1.0
Worst order ever, I ordered 2 chicken bowls.I got two chicken bowls with no chicken and since I ordered it through Uber eats, they're unable to refund me the money they are unable to redo the order, so I pay $36 and I have no lunch, go to Chipotle
BM
Bee “MzBeeHavenAlwayz”
Nov 30, 2025
4.0
The food is okay ordering online for food does not compare to going in your food is less when u order because of portion size. Sometimes it's not as tidy as it should be when it's busy! Customer Service is good and it's always seating...
JS
Joslynn Swinscoe
Oct 11, 2025
5.0
As a person who has never had Chipotle before, this is busin!
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Iowa City serve?
Chipotle offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill in Iowa City?
Chipotle Iowa City is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Iowa City offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services.
Where is Chipotle Iowa City located?
It is located at 201 S Clinton St, Iowa City, IA 52240, United States.
How can I order food online from Chipotle Iowa City?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Iowa City offer catering services?
Yes, catering is available at Chipotle Iowa City.
Is Chipotle Iowa City LGBTQ friendly?
Yes, the restaurant welcomes LGBTQ customers.
What are some nearby restaurants where I can explore different cuisines after visiting Chipotle Iowa City?
Nearby dining options include Freddy's Frozen Custard & Steakburgers for burgers and frozen treats, Wraps n Roll for Indian cuisine, and Hoja and Sushi Kitchen for Japanese food.
Are there any nearby places for entertainment or events close to Chipotle Iowa City?
Yes, the Hancher Box Office, a theatre and concert venue, is nearby for cultural events and performances.
What nearby places can help me with health and wellness in Iowa City around Chipotle?
The UI QuickCare Clinic offers physical, occupational, and speech therapy services nearby. Additionally, GNC provides vitamins and supplements for health needs.