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Jimmy John's

3.8
(195 reviews)
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Business Details

1011 N Jefferson Way, Indianola, IA
50125, United States
(515) 962-5050
https://locations.jimmyjohns.com/ia/indianola/sandwiches-1091.html

About

Sandwich Restaurant

Location

Jimmy John's
1011 N Jefferson Way, Indianola, IA
50125, United States

Hours

Reviews

3.8
195 reviews
5 stars
105
4 stars
31
3 stars
12
2 stars
10
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for both pickup and delivery, often exceeding an hour.

Food Quality

While some customers praised the food quality, others noted issues such as soggy sandwiches and incorrect orders.

Customer Service

Feedback highlighted inconsistent customer service, with some staff being friendly and helpful, while others were described as rude and unprofessional.

Cleanliness

The restaurant was generally noted as clean, but there were concerns about food handling practices.

Delivery Issues

Frequent complaints about delivery problems, including lack of drivers and canceled orders.
  • CR
    Chad Reyna
    Jan 24, 2026
    5.0
    Great smells. I like their bread the most.
  • JA
    Justin Andersen
    Jan 9, 2026
    5.0
    Restaurant is always clean always have great service can't speak for delivery as I always do a pickup in store
  • SM
    Shannon McDonald
    Sep 28, 2025
    1.0
    Music was blaring the whole time. I wasnt able to talk. I order online ahead of time and even when I came 20 minutes. They still didnt have my order ready and I proceeded to have to wait for an extra 20 more minutes to get my order because they did everyone in store first. Why order online and use the app if you dont even get quick food.
  • VT
    Van anh Truong thi
    Sep 22, 2025
    5.0
    The lemonade was refreshing.
  • MC
    Michael Campbell
    Sep 13, 2025
    1.0
    Every time we want delivery, the last 3 times we’ve ordered food. They tell us “they don’t have a delivery driver today” after we already placed our order online
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Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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