Dairy Queen Grill & Chill

4.0
616 reviews
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Business Details

300 N Jefferson St, Indianola, IA
50125-1712, United States
(515) 961-4725
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
300 N Jefferson St, Indianola, IA
50125-1712, United States

Hours

Reviews

4.0
616 reviews
5 stars
316
4 stars
132
3 stars
65
2 stars
35
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, especially the chicken strips and ice cream, though some noted issues with temperature and portion sizes.

Service Speed

Many reviews highlighted slow service, particularly during busy times, with some customers experiencing long wait times for their orders.

Staff Attitude

While some staff were described as friendly and helpful, others were reported to be rude or unprofessional, leading to mixed experiences.

Cleanliness

Several customers reported cleanliness issues, with some noting dirty tables and unsanitary conditions in the kitchen.

Overall Experience

Despite some negative feedback, many customers expressed a strong preference for this Dairy Queen location, citing it as their favorite and appreciating the efforts of the staff.
  • KD
    Karissa Dailey
    3 days ago
    2.0
    Went through drive through and ordered meals and drinks for 3 people. Drive through employee acted as if I was wasting his time. At the window the only words he said was the total and took my card. He then would hand me one item at a time and close the window, never saying a word. Knowing that I had a food order he handed me all the ice cream first ...which was melting all over me and the car by the time I got my food. Once he handed the bag of food out , I nicely said thank you and smiled, thinking maybe he was having a bad day, to which I got an fake smile, nod, and window slam. Not asking the world, but just even a bit of kindness and consideration. If you don't like people, don't work in the drive through and remember that ice cream melts while people are waiting for food orders.
  • KD
    Kenneth Doss
    Nov 1, 2025
    2.0
    You'd think you'd be just a little slower. Only having drive through? At 7 pm? No employees? Or lazy? Sat for nearly 10 minutes and drove off when line didn't even move one space. Maybe less chatting children working and more work needs to be done,
  • AB
    Andrea Bice
    Oct 30, 2025
    5.0
    THIS PLACE IS FIRE!! Great food/Ice Cream, service, staff & the cleanliness was nothing short of perfect!! :)
  • SW
    Sharon Wolfe
    Oct 27, 2025
    5.0
    Always a great stop! The Blizzards are amazing, the food is fresh, and the service is fast and friendly! Love this DQ!
  • DM
    Dwight Meacham
    Oct 21, 2025
    5.0
    I wanted to pass along just how great the crew was tonight. I am a regular and upon my arrival i could see the store was busier than usual from what appeared to be from a local school event. I was bracing for a longer turn time to get my order taken and made but the crew was amazing getting peoples orders taken and served quickly and perfectly. I should not be surprised because i always have a good experience there. Just wanted to pass along my experience from tonight
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Indianola, IA offer?

They offer soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, and chicken strip baskets.

What are the regular operating hours for Dairy Queen Grill & Chill at 300 N Jefferson St?

They are open Monday to Thursday and Sunday from 11:00 AM to 9:30 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.