Brand Certified
Dairy Queen Grill & Chill
4.0(619 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
300 N Jefferson St, Indianola, IA
50125-1712, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(515) 961-4725
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
619 reviews
5 stars
320
4 stars
132
3 stars
65
2 stars
35
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with some employees being helpful while others displayed poor attitudes and lack of professionalism.
Food Quality
The food received generally positive feedback, though there were complaints about cold items and incorrect orders.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the kitchen.
Wait Times
Many customers experienced long wait times, particularly in the drive-thru, often attributed to understaffing or employees socializing instead of working.
Customer Experience
Overall, while some customers had great experiences, others reported significant dissatisfaction due to service and order accuracy issues.
- KCKaytee Van ClarkJan 5, 20265.0Amazing kind caring customer help and service from cashier tonight, believe their name was Elli! You carried that DQ team girl
- TJTheodore JohnsonDec 21, 20255.0This is a good Dairy Queen!
- CHChristopher HickmanDec 8, 20255.0They did an amazing job on the ice cream cake. Staff were all super nice and the atmosphere was amazing while I was in store. They have a dq closer to me but I'm glad I decided to go out of my way to this store instead. Really appreciate everything and maybe ill get another cake for my family Xmas. I honestly would have ate the food there, but I needed to concentrate on getting the cake back to a freezer.
- KDKarissa DaileyNov 22, 20252.0Went through drive through and ordered meals and drinks for 3 people. Drive through employee acted as if I was wasting his time. At the window the only words he said was the total and took my card. He then would hand me one item at a time and close the window, never saying a word. Knowing that I had a food order he handed me all the ice cream first ...which was melting all over me and the car by the time I got my food. Once he handed the bag of food out , I nicely said thank you and smiled, thinking maybe he was having a bad day, to which I got an fake smile, nod, and window slam. Not asking the world, but just even a bit of kindness and consideration. If you don't like people, don't work in the drive through and remember that ice cream melts while people are waiting for food orders.
- TMTeresa McDonaldNov 16, 20255.0Good food
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Indianola, IA offer?
They offer soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, and chicken strip baskets.
What are the regular operating hours for Dairy Queen Grill & Chill at 300 N Jefferson St?
They are open Monday to Thursday and Sunday from 11:00 AM to 9:30 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Indianola have any holiday hours?
Yes, on November 26, 2025, they are open from 11:00 AM to 9:00 PM, closed on November 27, and open from 11:00 AM to 9:00 PM on November 28.
What facilities and services are available to families at this Dairy Queen location?
The location offers booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, free WiFi, drive-thru, and is family- and kid-friendly.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill in Indianola?
Yes, you can place orders online via their website and download the Dairy Queen app for exclusive deals and mobile ordering.
Is there seating available at the Dairy Queen on N Jefferson St?
Yes, there is both indoor and outdoor seating available for customers.
What are some nearby places I can visit before or after dining at Dairy Queen Grill & Chill?
Nearby, you can visit Lions Park, Yellow Smoke Park Bridge for outdoor enjoyment, or get a smoothie or snack at Jiffy Xpress convenience store.
Are there other dining options close to Dairy Queen in Indianola?
Yes, nearby dining options include Deng's Garden offering Chinese and Indian cuisine, Pizza Hut, Little Caesars Pizza, Hardees fast food, and Arby's sandwich shop.
How can I conveniently pay or access money services near Dairy Queen Grill & Chill?
Western Union is nearby for money transfer services, and The Exchange Network provides ATMs close to the Dairy Queen location.
What accessibility and family-friendly features does Dairy Queen Grill & Chill offer?
They provide wheelchair accessibility, high chairs, booster seats, family-friendly environment, restrooms, free WiFi, and drive-thru service.
Brand Certified Facts from Dairy Queen Grill & Chill
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