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Brand Certified

Arby's

4.1
(536 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
408 N Jefferson, Indianola, IA
50125, United States

Hours

Reviews

4.1
536 reviews
5 stars
259
4 stars
145
3 stars
77
2 stars
30
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported rude service and order mistakes.

Food Quality

The food received mixed reviews; while some enjoyed the freshness and taste, others complained about cold items and incorrect orders.

Cleanliness

Overall cleanliness was noted positively, but there were reports of unsanitary conditions and issues with accessibility.

Speed of Service

Service speed varied, with some customers experiencing quick service while others faced long waits and slow drive-thru times.

Pricing

Several customers found the prices to be high for fast food, with some expressing concerns about value.
  • KR
    Kristin Rasmussen
    Jan 20, 2026
    5.0
    Well trained, kind, and obviously productive employees. (shout out to Taylor you’re a rockstar!!!)
  • ON
    Owen Naughton
    Jan 10, 2026
    2.0
    no more mac n cheese :c
  • WW
    Wryder
    Jan 10, 2026
    2.0
    no more steak bites :c
  • RD
    Roger Dougherty
    Sep 22, 2025
    4.0
    Great chicken!
  • DO
    Doreen OliverBrown
    Sep 8, 2025
    5.0
    I call ahead and order at least 2 large orders of the jalapeno bites. By the time I get there they are ready. They have gotten to where they recognize my voice and certainly my order and are always friendly. The drive-thru help are the absolute friendliest in town.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Official website
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