Very disappointed with my experience at Dairy Queen. The service was extremely slow, and the staff didn’t seem concerned about how long we were waiting. At times, employees would look at customers waiting and then walk away without helping. It ended up taking around 45 minutes to get our food because our order was never placed properly. The lack of communication and urgency made the whole visit frustrating. Hoping management addresses these service issues.
GM
gina morris
Apr 12, 2026
4.0
1st had to wait for about 5 min for someone to wait on us as they were busy getting online and door dash receipts. Then 15 min later had to ask for our food that was sitting under the warmer. Dirty floor- dirty tables. Saw another couple had to go ask for their food also. Then DoorDash people are standing around on speaker phones talking loudly. People in next booth using foul language. Not best experience!
JG
jon goode
Mar 29, 2026
4.0
They were packed, but they were managing the crowd well. We still only waited about 15 minutes with a line around the corner. Ice cream and atmosphere were good, but not great, exactly what you'd expect from every Dairy Queen.
KC
Kaytee Van Clark
Jan 5, 2026
5.0
Amazing kind caring customer help and service from cashier tonight, believe their name was Elli! You carried that DQ team girl
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Indianola, IA offer?
They offer soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, and chicken strip baskets.
What are the regular operating hours for Dairy Queen Grill & Chill at 300 N Jefferson St?
They are open Monday to Thursday and Sunday from 11:00 AM to 9:30 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Indianola have any holiday hours?
Yes, on November 26, 2025, they are open from 11:00 AM to 9:00 PM, closed on November 27, and open from 11:00 AM to 9:00 PM on November 28.
What facilities and services are available to families at this Dairy Queen location?
The location offers booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, free WiFi, drive-thru, and is family- and kid-friendly.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill in Indianola?
Yes, you can place orders online via their website and download the Dairy Queen app for exclusive deals and mobile ordering.
Is there seating available at the Dairy Queen on N Jefferson St?
Yes, there is both indoor and outdoor seating available for customers.
What are some nearby places I can visit before or after dining at Dairy Queen Grill & Chill?
Nearby, you can visit Lions Park, Yellow Smoke Park Bridge for outdoor enjoyment, or get a smoothie or snack at Jiffy Xpress convenience store.
Are there other dining options close to Dairy Queen in Indianola?
Yes, nearby dining options include Deng's Garden offering Chinese and Indian cuisine, Pizza Hut, Little Caesars Pizza, Hardees fast food, and Arby's sandwich shop.
How can I conveniently pay or access money services near Dairy Queen Grill & Chill?
Western Union is nearby for money transfer services, and The Exchange Network provides ATMs close to the Dairy Queen location.
What accessibility and family-friendly features does Dairy Queen Grill & Chill offer?
They provide wheelchair accessibility, high chairs, booster seats, family-friendly environment, restrooms, free WiFi, and drive-thru service.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: