Inconsistency in food quality reported, with many customers receiving cold or improperly prepared meals.
Customer Service
Frequent complaints about rude and unhelpful staff, with several customers experiencing poor service during their visits.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, leading to negative impressions.
Drive-Thru Issues
Long wait times and incorrect orders in the drive-thru were common complaints, contributing to customer dissatisfaction.
Product Availability
Customers reported frequent shortages of menu items, leading to frustration and disappointment.
JR
J R.
Oct 4, 2025
5.0
Best ice cream Blizzards I have ever had from a DQ. Haven’t been to a DQ in years as they are generally lackluster in our area, but these were excellent and the staff was very kind. We went through the drive thru. We didn’t try their food, only dessert.
RD
Ryan Dueker
Sep 21, 2025
2.0
Lost a customer tonight. I had a trailer on my vehicle (knew I couldn’t make it through the drive through) with me and wanted to go inside to get takeout food and the lobby was closed due to short staffing. Hopefully they can get that resolved because I was really wanting to get some DQ for the drive home.
RN
Rachel Nickles
Sep 14, 2025
4.0
The staff is always so sweet, but the incessant worship music is off-putting. Feels more like indoctrination than a dairy queen.
BW
Bobbie Westfall
Sep 11, 2025
3.0
My double cheeseburger was very greasy.
JT
Jake Thorson
Sep 5, 2025
1.0
Called ahead to see how late they were open... it's 915. They close at 10. Dining room is closed..nbd but I'm a truck driver and they wouldn't let me get anything and pass it thru the window. What a crock
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Humboldt, IA?
Dairy Queen Grill & Chill is open Monday through Thursday and Sunday from 10:30 AM to 9:30 PM, and on Friday and Saturday from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Humboldt wheelchair accessible and family-friendly?
Yes, the location is wheelchair accessible and welcomes families and children, offering booster seats, high chairs, and outdoor seating.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream cones, Blizzard® Treats, shakes & malts, Grillburgers®, Chicken Strip Baskets, and also offer ice cream cakes through DQCakes.com.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can place orders online via their website and enjoy exclusive deals by downloading the Dairy Queen app.
Does Dairy Queen Grill & Chill have a drive-thru and restroom facilities?
Yes, the restaurant features a drive-thru and has restroom facilities available for customers.
Is there free WiFi available at the Dairy Queen Grill & Chill in Humboldt?
Yes, free WiFi is provided for customers at this location.
Are there any nearby fast food restaurants to Dairy Queen Grill & Chill in Humboldt?
Yes, Hardee's and Subway are nearby fast food restaurants where you can find additional dining options.
Where can I find an ATM near Dairy Queen Grill & Chill?
There are several ATMs nearby including U.S. Bank ATM and LibertyX Bitcoin ATM for your banking needs.
What shopping and convenience options are available near Dairy Queen Grill & Chill?
Nearby options include Humboldt Ampride convenience store, Hy-Vee Wine and Spirits for groceries and tobacco, and BomgaarsSupply for outdoors and shopping needs.
Are there any health or medical services near Dairy Queen Grill & Chill?
Yes, Regenerative Medicine of Iowa hospital, Lakes Dermatology, NorthPark Family Dentistry, and Larry Dunscombe's dental office are nearby health services.