Dairy Queen Grill & Chill

3.0
362 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1007 13th St N, Humboldt, IA
50548-1127, United States

Hours

Reviews

3.0
362 reviews
5 stars
103
4 stars
58
3 stars
54
2 stars
37
1 star
110

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistency in food quality reported, with many customers receiving cold or improperly prepared meals.

Customer Service

Frequent complaints about rude and unhelpful staff, with several customers experiencing poor service during their visits.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, leading to negative impressions.

Drive-Thru Issues

Long wait times and incorrect orders in the drive-thru were common complaints, contributing to customer dissatisfaction.

Product Availability

Customers reported frequent shortages of menu items, leading to frustration and disappointment.
  • JR
    J R.
    Oct 4, 2025
    5.0
    Best ice cream Blizzards I have ever had from a DQ. Haven’t been to a DQ in years as they are generally lackluster in our area, but these were excellent and the staff was very kind. We went through the drive thru. We didn’t try their food, only dessert.
  • RD
    Ryan Dueker
    Sep 21, 2025
    2.0
    Lost a customer tonight. I had a trailer on my vehicle (knew I couldn’t make it through the drive through) with me and wanted to go inside to get takeout food and the lobby was closed due to short staffing. Hopefully they can get that resolved because I was really wanting to get some DQ for the drive home.
  • RN
    Rachel Nickles
    Sep 14, 2025
    4.0
    The staff is always so sweet, but the incessant worship music is off-putting. Feels more like indoctrination than a dairy queen.
  • BW
    Bobbie Westfall
    Sep 11, 2025
    3.0
    My double cheeseburger was very greasy.
  • JT
    Jake Thorson
    Sep 5, 2025
    1.0
    Called ahead to see how late they were open... it's 915. They close at 10. Dining room is closed..nbd but I'm a truck driver and they wouldn't let me get anything and pass it thru the window. What a crock

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Humboldt, IA?

Dairy Queen Grill & Chill is open Monday through Thursday and Sunday from 10:30 AM to 9:30 PM, and on Friday and Saturday from 10:30 AM to 10:00 PM.

Is Dairy Queen Grill & Chill in Humboldt wheelchair accessible and family-friendly?

Yes, the location is wheelchair accessible and welcomes families and children, offering booster seats, high chairs, and outdoor seating.