Brand Certified
McDonald's
3.1(1252 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
101 Gateway Dr, Grimes, IA
50111, United States
Certified by McDonald's • Mar 01, 2026
(515) 986-9182
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,252 reviews
5 stars
330
4 stars
237
3 stars
252
2 stars
141
1 star
292
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and for in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.
Customer Service
Feedback indicated a lack of customer service skills among staff, with several customers experiencing rudeness or indifference from employees.
Food Quality
There were numerous complaints about food being served cold, improperly cooked, or not meeting expectations, alongside some positive remarks about food freshness.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in the bathrooms.
- CJCaroline JohnstonFeb 22, 20261.0Very very not user friendly. Zero customer service. Waited 22 minutes for my meal. Will not return. They pay closer attention to their employees and Door Dash people. Very obvious why people prefer the drive through
- LHlee harrisFeb 16, 20263.0Sometimes you just get tired of McDonalds….
- LSLil Isrealit SocialFeb 2, 20261.0I asked for a McChicken with cheese they did not give me any cheese on my sandwich I also asked for honey mustard on the side I did not get any honey mustard on the side I got charged for it though I had the receipt called them and told them what they had done wrong they told me to bring the food back in well I'm already at home why would I drive all the way back out there especially since I had the receipt bottom line is this McDonald's rips people off
- JBJane BrownJan 28, 20261.0This order is what we always get, It was not at all like usual. This was Order 1461 on 1/28/26. The buns on the chicken and the plain cheeseburger were 🔥 burned, yet the sandwiches were cold. Cold. The french fries were cold. There was no french fry smell. The quarter pounder was barely cooked and the sandwich was luke warm We are extremely disappointed. ,
- JCJermara CarterJan 5, 20265.0True definition of fast food restaurant and food taste fresh workers were respectful and understanding also the atmosphere was very clean
Frequently Asked Questions About McDonald's
What are the dine-in hours for McDonald's at 101 Gateway Dr, Grimes, IA?
The McDonald's at 101 Gateway Dr offers dine-in service daily from 5:00 AM to 10:00 PM.
Is the McDonald's location at 101 Gateway Dr open for delivery services?
Yes, delivery is available from 5:00 AM to midnight every day.
Can I use the drive-thru service at this McDonald's?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
Which payment options does McDonald's at 101 Gateway Dr accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services are available at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Crown Cleaners for laundry, Farrell’s Extreme Bodyshaping gym, and Total Family Eye Care for eyewear needs.
Is there a pharmacy nearby McDonald's at 101 Gateway Dr?
Yes, Walmart Pharmacy, Hy-Vee Clinic, and Medicap Pharmacy are nearby for your pharmaceutical needs.
Are there fitness centers near the McDonald's location in Grimes, IA?
Yes, you can visit Farrell’s Extreme Bodyshaping and Snap Fitness, both nearby gyms in the area.
Does the McDonald's at 101 Gateway Dr offer any rewards or promotions?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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