Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,245 reviews
5 stars
328
4 stars
236
3 stars
251
2 stars
141
1 star
289
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and frequent mistakes, leading to customer frustration.
Staff Attitude
Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and lack of customer service skills.
Cleanliness
The cleanliness of the restaurant received positive remarks, with some customers noting well-maintained dining areas.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about cold or poorly prepared food.
- JCJermara CarterJan 5, 20265.0True definition of fast food restaurant and food taste fresh workers were respectful and understanding also the atmosphere was very clean
- AGAmanda GrantDec 12, 20251.0I went through a drive-through ordered a big Mac with extra Mac sauce on it. They charged me for the Mac sauce, but did not put it on there when I called up there. I had to talk to four people for them to even understand what I was trying to say, and then I had to give her my phone number like five times because she could not understand.
- KLKody LuedersDec 7, 20251.0Slowest Mcdonalds I've ever been to
- JBJordan BetzerDec 3, 20251.0Placed an online order and waited for over 30 minutes in the restaurant. The front counter didn’t even acknowledge we were waiting. We ended up leaving before our order was ready (30+ minutes) and before we were talked to by the staff. This was not our first bad experience at this location.
- MLMelissa LewisNov 21, 20254.0The ice cream machine was doen unfortunately.
Frequently Asked Questions About McDonald's
What are the dine-in hours for McDonald's at 101 Gateway Dr, Grimes, IA?
The McDonald's at 101 Gateway Dr offers dine-in service daily from 5:00 AM to 10:00 PM.
Is the McDonald's location at 101 Gateway Dr open for delivery services?
Yes, delivery is available from 5:00 AM to midnight every day.
Can I use the drive-thru service at this McDonald's?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
Which payment options does McDonald's at 101 Gateway Dr accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services are available at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Crown Cleaners for laundry, Farrell’s Extreme Bodyshaping gym, and Total Family Eye Care for eyewear needs.
Is there a pharmacy nearby McDonald's at 101 Gateway Dr?
Yes, Walmart Pharmacy, Hy-Vee Clinic, and Medicap Pharmacy are nearby for your pharmaceutical needs.
Are there fitness centers near the McDonald's location in Grimes, IA?
Yes, you can visit Farrell’s Extreme Bodyshaping and Snap Fitness, both nearby gyms in the area.
Does the McDonald's at 101 Gateway Dr offer any rewards or promotions?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.