Chipotle Mexican Grill

Reviews

• RT

  Russell Tharp

  Apr 23, 2026
  1.0
  Dirty restaurant. tables are gross, garbage on floor throughout resturaunt. Employeesnin bad mood.
• JJ

  Joe

  Apr 11, 2026
  1.0
  Dirtiest Chipotle I’ve seen. Sticky floors, food all over on tables and floor. When ordering chicken ran out, black beans ran out, fajita veggies ran out. I don’t think there was anyone sitting in the restaurant and maybe one person in front of us. Several were queued behind us while we waited. Didn’t taste as good as usual at other Chipotle’s. Just disorganized and unclean.
• JR

  Jack Rounsborg

  Mar 25, 2026
  1.0
  Cmon. I ordered delivery through the app. They were out of veggies, no call to let me know. Forgot the chips and queso. I called, basically was offered a free chips and queso. Well I can’t come in and pick it up and how is it free if I paid for it but didn’t receive it? Nor can they give me a refund. I literally threw it away and spent more money on Pancheros on 86th. Ridiculous, Chipotle.
• TF

  Tiffany Fraker

  Mar 13, 2026
  1.0
  Went for the B1G1 special they were allegedly having. Walked in the store and asked about it and only 1 person in the store knew what I was talking about, and said that they would honor it. I said I wanted a bowl and a taco entree, somehow ended up with a kids meal (I had my toddler with me) but I said repeatedly how I wanted the tacos entree. I also somehow ended up paying for like half the kids meal, even tho they said they would honor the B1G1. Hindsight is 20/20 but I honestly should have just turned around and went to B-Bops next door with my toddler as soon as we saw the food in there. Everything was the bottom of the pan, the veggies were GROSS, the chicken was dry and had a ton of gritty bits, it overall just gave me the ick. I ate about 1/3 of my food and my toddler ate the (only cheese) tacos, so nothing to be over grossed about there. I'm 8 mos pregnant so honestly just hoping I don't get food poisoning, will report back. Wasn't worth my time or money, will not be back to the Grimes Chipotle, or maybe Chipotle ever at this point - this isn't my first subpar experience with the chain.
• CC

  Connor Carleton

  Mar 13, 2026
  1.0
  Set an order for pickup at 6:10pm...showed up a few minutes before then and waited legitimately 20 minutes for the order to be ready; I checked the time as I left and it was 6:28pm by the time I walked out the door. Thing is, they weren't massively overloaded with orders at the front. There were multiple downturns of customers coming through to order food and the people fulfilling the drive thru seemed to be responsible for the online orders as well. I don't know how they are trained, but my inclination is to believe they are not trained to assist with these orders with the front line which is what causes them to get so backed up and it's ridiculous. It would have been faster to not order ahead and go through the short line that periodically formed. I could have gone through 3 times easily while waiting, in fact two people ordered their food right as I showed up, ate, and then left before I got mine. Moreover, there was seemingly no sense of urgency from anyone. Again, I assume front line is supposed to stay in their lane, but everyone across the board was acting like it was just a chill day Literally no point to taking online orders if you can't fulfill them in a timely manner. When I showed up it was clear one person had been waiting a while as it appeared he was agitated, others came and waited for a while with me but still go theirs first so I can only assume they had ordered for earlier times and lucked out by not being as timely.

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