Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported receiving incorrect orders, with many stating that their meals were wrong or incomplete.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, with complaints about stale items and inconsistent freshness.
Staff Behavior
Feedback highlighted rude or uninterested staff, with several customers noting poor management and disrespectful interactions.
Service Speed
Many customers experienced long wait times, both in the drive-thru and inside the restaurant, contributing to overall dissatisfaction.
Cleanliness
Several reviews pointed out dirty conditions in the restaurant, including unclean tables and kitchen areas.
SS
sally
Feb 21, 2026
1.0
Incredibly rude and entitled staff. Laughed at me for not knowing what a specific meal deal was. They ended up giving me the wrong food and didn’t seem to care enough to fix it. So sorry no one is trashy enough to eat at your food chain every day 😬…
GA
G A
Feb 4, 2026
1.0
Gross cold food. They are always "forgetting" something. I swear, people feed their dogs better.
JB
Jim Brodigan
Jan 28, 2026
1.0
Consistently poor order accuracy. Uninterested workers. Long waits for food. Seems like a confused workforce. Manager lied to me about food wait after I ordered online and pressed the Im Already Here button 10 minutes before I got there. I walked in and no food was at the counter for me. Told him my order and he said it would be 1 minute. 7 minutes later I still had no food and told the manager Im leaving and to keep the food. He protested saying its almost ready. Nope. Lie to me once and thats all you get. We didnt order nuggets or quarter pounders which are cooked to order. There are often lots of cars in the Pull Over parking area. They seem to rely on stacking people up just to get them out of their window. Ive been asked at least twice to pull over and there has been nobody behind me. Nope.
Numerous wrong orders. We get 1 good visit for every 9 bad ones here. Worst McDonalds ever.
BC
Babs Cunningham
Jan 14, 2026
1.0
Brought out wrong food. Then Brought out cold food. It was dirty and loud.
SP
Scott Parks
Jan 8, 2026
1.0
Sold out of the Grinch meal the only reason I went there
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