Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,098 reviews
5 stars
277
4 stars
229
3 stars
214
2 stars
128
1 star
250
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, indicating a consistent problem with order fulfillment.
Customer Service
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative overall impression.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about soggy fries and incorrect items.
Cleanliness
Some customers noted that the restaurant appeared unclean and poorly maintained.
- JPJoshua PearsonNov 17, 20251.0Understaffed very obviously. Which always falls back on management. Staff are rightfully frustrated, which I believe is making them take everything less seriously. Long story short, poor management and staffing is hindering performance.
- TGTracey GriserNov 15, 20251.0The fries were cold. And should of been free with McDonald's app. So they messed that up. This was in the drive thru.
- MDMr. DeanyOct 10, 20251.0never been one to rant but the woman on night shift had to be trolling me, she made me repeat my order so many times and let’s just say 2/5 things weren’t in the bag i paid for
- RFRainbow FallsOct 6, 20253.0Standing in line for a while and all the young people in the back are giggling and just standing around. Very unprofessional.
- JFJen ForbesSep 28, 20251.0Really hate being kept in line for 30 mins when there is only 2 other cars here. No one came on the speaker to tell any of us anything then when we get to the window the manager is rude and has clearly been eating. If kids were not hungry we would have left. This is getting worse and worse in Fort Madison! I would not recommend!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3402 Ave L, Fort Madison, IA?
McDonald's at this location is open 24 hours a day, 7 days a week, including all holidays.
Is drive-thru service available at this McDonald's and what are the hours?
Yes, drive-thru service is available 24/7 at this McDonald's location.
Does McDonald's at this location offer delivery and when is it available?
Delivery is available 24/7 at this McDonald's location.
What services does this McDonald's location provide for pickup and delivery?
This McDonald's offers curbside pickup as one of its pickup and delivery service options.
Which payment options are accepted at McDonald's at 3402 Ave L, Fort Madison?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I place an order online for McDonald's at this location?
You can place an order online via their delivery link: https://mcdonalds.order.online/business/-5579 or use the McDonald's app available for iOS and Android.
What is the address and contact phone number for this McDonald's?
The address is 3402 Ave L, Fort Madison, IA 52627, USA. The main phone number is +1 319-372-5729.
Are there any nearby hotels where visitors to McDonald's can stay?
Yes, Knights Inn Ft. Madison is a nearby hotel and motel, conveniently located for visitors looking to stay close by.
What local attractions or shops are close to this McDonald's for customers to visit?
Nearby attractions include Munch and Crunch Freeze-dried Candy and Snacks for treats, Wisteria Way (a landmark and historical building), and Carlito's Place, which is an American-themed restaurant.
What community services or organizations are near McDonald's that customers might find useful?
Close to McDonald's you will find the Fort Madison Food Pantry and the Latin American Club LULAC 304, both offering community services and support.