McDonald's

3.3
1364 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2509 5th Ave S, Fort Dodge, IA
50501, United States

Hours

Reviews

3.3
1,364 reviews
5 stars
387
4 stars
282
3 stars
290
2 stars
138
1 star
267

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rudeness and lack of assistance.

Cleanliness

Numerous reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold, overcooked, or improperly prepared items.

Wait Times

Long wait times were a common complaint, with customers experiencing delays in both drive-thru and dine-in services.
  • AW
    Alexander Wirtz
    1 day ago
    2.0
    Breakfast is amazing and fast but for some reason once 4pm hits it gets extremely slow and there would be 4 cars and it still take 25 minutes in the drive thru
  • BC
    bri christiansen
    Oct 31, 2025
    2.0
    Only response you'll ever receive here is " can you pull ahead? It'll be a few minutes" I haven't figured out what to order that doesn't take 20 minutes!!
  • TU
    Therese Underwood
    Oct 24, 2025
    3.0
    I got a Big Mac about 1:00 hardly any sauce on it & the bun was so dry that the top crumbled I’ve had quite a few but it will be awhile before I order another Big Mac
  • CW
    Caden Waychoff
    Oct 13, 2025
    2.0
    Normally when someone says no lettuce you'd think they'd get no lettuce, but 70% of the time i go here i still get lettuce on my burger. How hard can it be to read?
  • MB
    Misty Bass
    Sep 14, 2025
    1.0
    I responded twice to my customer service request online, but today I received a notice that my case was closed due to no response! First reply was to contact Door Dash. The second reply was about the delivery charge, which had nothing to do with my complaint!!! Now it's case closed?!? My drinks were made wrong and one of them was a medium instead of a large!! There was no coffee or flavor in them. They were sugar, water, and creamer! The only reply I had was to contact Door Dash! Door Dash didn't make my coffee!! This is not how customer service works!! I called customer service and they told me since I had it delivered Door Dash is responsible for their error. I ordered through McDonald's app, not the third party app. They didn't make my coffee wrong McDonald's did! This was a $60 order. They want to point the finger at Door Dash!! This is NOT customer service.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location in Fort Dodge?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

Is the drive-through service available 24 hours at this McDonald's?

Yes, the drive-through is open 24 hours every day of the week.