Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rudeness and lack of assistance.
Cleanliness
Numerous reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold, overcooked, or improperly prepared items.
Wait Times
Long wait times were a common complaint, with customers experiencing delays in both drive-thru and dine-in services.
AW
Alexander Wirtz
1 day ago
2.0
Breakfast is amazing and fast but for some reason once 4pm hits it gets extremely slow and there would be 4 cars and it still take 25 minutes in the drive thru
BC
bri christiansen
Oct 31, 2025
2.0
Only response you'll ever receive here is " can you pull ahead? It'll be a few minutes" I haven't figured out what to order that doesn't take 20 minutes!!
TU
Therese Underwood
Oct 24, 2025
3.0
I got a Big Mac about 1:00 hardly any sauce on it & the bun was so dry that the top crumbled I’ve had quite a few but it will be awhile before I order another Big Mac
CW
Caden Waychoff
Oct 13, 2025
2.0
Normally when someone says no lettuce you'd think they'd get no lettuce, but 70% of the time i go here i still get lettuce on my burger. How hard can it be to read?
MB
Misty Bass
Sep 14, 2025
1.0
I responded twice to my customer service request online, but today I received a notice that my case was closed due to no response! First reply was to contact Door Dash. The second reply was about the delivery charge, which had nothing to do with my complaint!!! Now it's case closed?!?
My drinks were made wrong and one of them was a medium instead of a large!! There was no coffee or flavor in them. They were sugar, water, and creamer! The only reply I had was to contact Door Dash! Door Dash didn't make my coffee!! This is not how customer service works!!
I called customer service and they told me since I had it delivered Door Dash is responsible for their error. I ordered through McDonald's app, not the third party app. They didn't make my coffee wrong McDonald's did!
This was a $60 order. They want to point the finger at Door Dash!! This is NOT customer service.
What are the regular operating hours of this McDonald's location in Fort Dodge?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
Is the drive-through service available 24 hours at this McDonald's?
Yes, the drive-through is open 24 hours every day of the week.
Can I get delivery from this McDonald's and what are the delivery hours?
Delivery is available daily from 5:00 AM until 10:30 PM.
What types of payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering or app-based ordering?
Yes, you can order via the McDonald's app available on both iOS and Android, or use their online ordering link.
Does this McDonald’s location have a drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7.
What services are available at this McDonald’s?
This location offers drive-thru, curbside pickup, McDelivery, mobile offers, mobile ordering, gift cards, and WiFi.
What nearby restaurants can I visit before or after dining at McDonald’s on 5th Ave S?
Nearby restaurants include Mineral City Mill and Grill for American and Italian cuisine, Pizza Hut for pizza and American food, Dunkin' for coffee and donuts, Peking Garden for Chinese cuisine, Applebee's Grill + Bar for American food and bar, and Ninja Sushi Steak House for Japanese sushi and steakhouse options.
Are there entertainment or activity venues near this McDonald's in Fort Dodge?
Yes, you can visit the Family Bowling Center for bowling, or enjoy miniature golf at His & Herr's Miniature Golf nearby.
Where can I go nearby for automotive services around McDonald’s on 5th Ave S?
Nearby you will find Fort Dodge Ford Toyota and Rhino Cuellar at Fort Dodge Ford Lincoln Toyota for car dealerships, Discount Tire and Quick Lane for tire services and oil changes, and Speedee Car Wash for car washing.