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Arby's

4.1
(701 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2908 5th Ave S, Fort Dodge, IA
50501, United States

Hours

Reviews

4.1
701 reviews
5 stars
359
4 stars
180
3 stars
90
2 stars
27
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and hot, but there were complaints about incorrect orders and food quality issues such as cold fries and stale bread.

Customer Service

Feedback on customer service was mixed; while some praised friendly and efficient staff, many reported rude behavior and poor service experiences.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions in the drive-thru.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • MM
    mimi marcano
    Feb 16, 2026
    5.0
    Keisha fue muy amable y atenta conmigo y con los clientes antes de mi. Me gustó mucho su energía
  • CJ
    Cristina Johnson
    Feb 9, 2026
    5.0
    I had the lunch box came with a fish sandwich fries mozzarella cheese sticks and a peach cobbler for $7.99 it was hot and delicious
  • JA
    john anderson
    Jan 25, 2026
    4.0
    It is Arby's
  • MW
    Michael Wahoviak
    Jan 6, 2026
    1.0
    I was standing in line behind 3 other rude people. Turns out that it's a employee named Jonny family. Then the immature order taker walked off and left without taking my order so I'm left standing there. I ordered and those 3 people would not let anyone to the soda machine and went to the counter and took my shake and walked out with there order. NOW IM PISSED. The very nice African American lady thats obviously not happy with them took great time to get my order right. Then more of Jonny fan club came in and was very disrespectful. I don't recommend this place until this Jonny guy is either canned or re-trained.
  • TH
    Tim Hazel
    Dec 8, 2025
    4.0
    Bring back the salted caramel cookies. They were the best item on the menu

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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