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McDonald's

3.4
(551 reviews)

Business Details

621 E Leclaire Rd, Eldridge, IA
52748, United States
(563) 285-6233
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
621 E Leclaire Rd, Eldridge, IA
52748, United States

Hours

Reviews

3.4
551 reviews
5 stars
186
4 stars
99
3 stars
101
2 stars
61
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude and unhelpful interactions.

Order Accuracy

Many customers express frustration over incorrect orders, with a significant number stating that their orders are frequently wrong.

Food Quality

Food quality is inconsistent, with reports of cold or poorly prepared items, although some customers do mention fresh and hot food on occasion.

Cleanliness

The cleanliness of the restaurant is often criticized, with reports of dirty tables and restrooms.

Speed of Service

Service speed is a common complaint, with many customers noting long wait times in both the drive-thru and inside the restaurant.
  • MS
    Matt Simmons
    Jan 8, 2026
    1.0
    If you want at least an average McDonalds you have to leave the QC. QC McDonalds are complete 🗑️
  • AF
    Aaron Fasskoo
    Dec 17, 2025
    5.0
    We had freezing cold cookies. I took it up to the front and then he made us a brand new batch for free.
  • ES
    Emma Smith
    Dec 8, 2025
    1.0
    I went and got the worst service at the second window. The girl who was helping me gave me such a bad attitude because I had asked her to grab something that she had forgot to put in my bag. Rolled her eyes, shook her head To the girl next to her like I wouldn’t see that and then she like basically throws it in my hand. Mind you this is my first time at this location. I called the manager over. He proceeded to tell me that she is very shy and he can’t really do anything about it. And that hes Well, I think the manager needed to take it much serious more serious because you will lose customers. I was very upset. I didn’t even get the manager’s name, but he was a night manager, a young guy. Whoever owns this McDonald’s really needs to talk about this because customer service is a number one should be in every workplace. Awful management. Will not be back to that McDonald’s ever again.
  • JC
    Jason Clark
    Nov 25, 2025
    1.0
    Usually everything is good. But lately in the morning a young lady is rude. After ordering and listening to her I just said cancel the order. 11-25-25 6:20 am.
  • SS
    Sarbijit Singh
    Nov 24, 2025
    1.0
    All of them don't have the sense to speak They are angry They take time to process orders, and the service is poor. They serve bad food. The entire staff will need to be replaced if this is to continue seriously 🤦‍♂️👎👎👎

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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