Many customers reported issues with incorrect orders, including missing items and wrong food.
Service Quality
Service experiences varied widely; some praised friendly staff while others noted rudeness and inattentiveness.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant and bathrooms as a positive aspect.
Food Temperature
Numerous customers complained about receiving cold or lukewarm food, particularly burgers and fries.
Overall Experience
While some customers enjoyed their meals and the atmosphere, others expressed dissatisfaction with service speed and order accuracy.
BW
Barry Wernke
Nov 7, 2025
1.0
Ordered a double deluxe. Specifically said no ketchup. Ketchup was the only thing on it. No tomato, lettuce or other condiments.
MA
Megan Abbate
Sep 25, 2025
2.0
Not very happy. Ordered a curbside pick up order online not thru the app. When I got my food and drinks it was messed up. Ordered a LARGE drink and recieved a medium. Ordered a caramel moolatte and got a mocha. And the burgers were luke warm and the fries and cheese curds were cold. Not happy. At all.
RI
Robert H Brown III
Sep 20, 2025
5.0
I have been to many DQ's in my are and this was the most cleanly it has a vibe that's definitely nowhere else in this area. Employee's are very personable, even the new trainie was on the top of her game! Just give it a try and you will believe!!
GW
Goldilocks Whitfoot
Sep 13, 2025
5.0
I didn't catch his name but the young man doing the register was very helpful and patient with us when I brought in my 5 sorta ruely niece's and nephews. He also helped grab ice cream for us. Very appreciated!
TL
Taylor Luensmann
Aug 31, 2025
1.0
ordered one small Sunday and waited in line for 20 minutes at 9 o'clock
What are the opening hours for Dairy Queen Grill & Chill in Dyersville?
The restaurant is open Monday through Thursday from 10:00 AM to 9:30 PM, Friday from 10:00 AM to 10:00 PM, Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Dairy Queen Grill & Chill have a drive-thru and family-friendly seating?
Yes, the location offers a drive-thru, indoor seating, outdoor seating, high chairs, booster seats, and is family-friendly including wheelchair accessibility and restrooms.
Can I order Dairy Queen Grill & Chill's food online for pickup?
Yes, you can order online for pickup through their official ordering website at https://www.dairyqueen.com/en-us/order/pickup/n/10031/.
Is Dairy Queen Grill & Chill in Dyersville accessible for people with disabilities?
Yes, the restaurant is wheelchair accessible and provides facilities such as restrooms and family seating accommodations.
Does Dairy Queen Grill & Chill offer any mobile deals or rewards?
Yes, Dairy Queen offers mobile deals and rewards through their app, which you can download for exclusive offers.
What are some notable places near Dairy Queen Grill & Chill where I can stop before or after my visit?
Nearby places include DMS Sales automotive dealership, Dyersville Fire Department, BP gas station, and Mixtecas Mexican Restaurant, great for continuing your visit or errands.
If I need to fill up my car, where is the nearest gas station to Dairy Queen Grill & Chill?
There is a BP gas station near Dairy Queen Grill & Chill where you can conveniently refuel your vehicle.
Are there other fast food options nearby Dairy Queen Grill & Chill in Dyersville?
Yes, nearby fast food options include Subway and McDonald's, convenient choices if you're looking for variety in addition to Dairy Queen.
Where can families find other services in the area around Dairy Queen Grill & Chill?
Families can visit places like Connections Church, Hartig Drug pharmacy, and Just For You Dyersville floral and boutique shop nearby, making it convenient to combine errands with a meal or treat.