Dairy Queen Grill & Chill

4.1
290 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
640 16th Ave SE, Dyersville, IA
52040-2049, United States

Hours

Reviews

4.1
290 reviews
5 stars
164
4 stars
60
3 stars
30
2 stars
14
1 star
22

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Service experiences varied widely; some praised friendly staff while others noted rudeness and inattentiveness.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant and bathrooms as a positive aspect.

Food Temperature

Numerous customers complained about receiving cold or lukewarm food, particularly burgers and fries.

Overall Experience

While some customers enjoyed their meals and the atmosphere, others expressed dissatisfaction with service speed and order accuracy.
  • BW
    Barry Wernke
    Nov 7, 2025
    1.0
    Ordered a double deluxe. Specifically said no ketchup. Ketchup was the only thing on it. No tomato, lettuce or other condiments.
  • MA
    Megan Abbate
    Sep 25, 2025
    2.0
    Not very happy. Ordered a curbside pick up order online not thru the app. When I got my food and drinks it was messed up. Ordered a LARGE drink and recieved a medium. Ordered a caramel moolatte and got a mocha. And the burgers were luke warm and the fries and cheese curds were cold. Not happy. At all.
  • RI
    Robert H Brown III
    Sep 20, 2025
    5.0
    I have been to many DQ's in my are and this was the most cleanly it has a vibe that's definitely nowhere else in this area. Employee's are very personable, even the new trainie was on the top of her game! Just give it a try and you will believe!!
  • GW
    Goldilocks Whitfoot
    Sep 13, 2025
    5.0
    I didn't catch his name but the young man doing the register was very helpful and patient with us when I brought in my 5 sorta ruely niece's and nephews. He also helped grab ice cream for us. Very appreciated!
  • TL
    Taylor Luensmann
    Aug 31, 2025
    1.0
    ordered one small Sunday and waited in line for 20 minutes at 9 o'clock

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Dyersville, IA offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburger®, chicken strip baskets, and DQCakes.com ice cream cakes.

What are the opening hours for Dairy Queen Grill & Chill in Dyersville?

The restaurant is open Monday through Thursday from 10:00 AM to 9:30 PM, Friday from 10:00 AM to 10:00 PM, Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.