Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as undercooked items, cold food, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unkempt areas.
Staff Attitude
There were numerous complaints about staff attitudes, with many customers experiencing rudeness and unprofessional behavior.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality and service.
JW
Joseph Williams
6 days ago
5.0
We had coupons for free frosties
LS
Liv Sullivan
Sep 20, 2025
1.0
Went to get food a few different times from there. Managers have poor attitudes, co workers being inappropriate with one another (touching/ kissing, talking disgustingly etc.) and food is usually undercooked.
BD
Barb Digmann
Sep 14, 2025
3.0
The meat on the burgers were undercooked. The staff were fighting in the back. It is rare we go to Wendy's and it will be a bit before we go back if ever.
CC
Chris “CC” Crall
Sep 7, 2025
1.0
Very slow
LB
Lisa Barrios
Aug 26, 2025
3.0
I love Wendys, but their burgers could not get any smaller
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dubuque, IA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dubuque, IA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (563) 556-6477.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Wacker Dr. Wendy’s serve breakfast?
Yes, this Wendy’s location in Dubuque, IA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 810 Wacker Drive, Dubuque?
The drive-thru is open Monday through Saturday from 9:00 AM to midnight, and on Sunday from 9:00 AM to 11:00 PM.
Is this Wendy's location currently open?
Yes, the Wendy's at 810 Wacker Drive is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Dubuque serves breakfast including combos, sandwiches, coffee, and sides.
Can I order food online or use an app to place my order at this Wendy's?
Yes, you can order online at order.wendys.com or use the Wendy's app available on the App Store.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's offer delivery and takeout?
Yes, they offer delivery where available and takeout options as well.
How can I provide feedback or contact the Wendy's at 810 Wacker Drive?
You can reach the location directly at (563) 556-6477 or contact customer care via the Wendy's Contact page or by calling 888-624-8140.
Are there any nearby coffee shops I can visit before or after dining at Wendy's?
Yes, nearby coffee spots include Jumble Drive-Thru Dubuque, Jumble Coffee Co., and Aroma Coffee Bar, which offer coffee and café options.
Where can I find mobile phone stores near this Wendy's location?
Nearby mobile phone stores include AT&T Store, AT&T Authorized Retailer - Prime Communications, and UScellular.
What local attractions or markets are close to the Wendy's at 810 Wacker Drive?
You can visit the Dubuque Winter Farmers Market for fresh produce or the Dusty Rogers Baseball & Softball Academy nearby for sports activities.