Wendy's

3.4
854 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
810 Wacker Drive, Dubuque, IA
52002, United States

Hours

Reviews

3.4
854 reviews
5 stars
265
4 stars
189
3 stars
157
2 stars
72
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, such as undercooked items, cold food, and incorrect orders.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unkempt areas.

Staff Attitude

There were numerous complaints about staff attitudes, with many customers experiencing rudeness and unprofessional behavior.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality and service.
  • JW
    Joseph Williams
    6 days ago
    5.0
    We had coupons for free frosties
  • LS
    Liv Sullivan
    Sep 20, 2025
    1.0
    Went to get food a few different times from there. Managers have poor attitudes, co workers being inappropriate with one another (touching/ kissing, talking disgustingly etc.) and food is usually undercooked.
  • BD
    Barb Digmann
    Sep 14, 2025
    3.0
    The meat on the burgers were undercooked. The staff were fighting in the back. It is rare we go to Wendy's and it will be a bit before we go back if ever.
  • CC
    Chris “CC” Crall
    Sep 7, 2025
    1.0
    Very slow
  • LB
    Lisa Barrios
    Aug 26, 2025
    3.0
    I love Wendys, but their burgers could not get any smaller

Frequently Asked Questions About Wendy's

Is Wacker Dr. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.