Wendy's

3.4
855 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
810 Wacker Drive, Dubuque, IA
52002, United States

Hours

Reviews

3.4
855 reviews
5 stars
265
4 stars
190
3 stars
157
2 stars
72
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, slow response times, and incorrect orders.

Food Quality

Many customers reported issues with food quality, such as undercooked items, cold food, and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unkempt areas.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of inappropriate behavior and poor customer interaction.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted good food experiences on occasion.
  • JW
    Joseph Williams
    Nov 18, 2025
    5.0
    We had coupons for free frosties
  • LS
    Liv Sullivan
    Sep 20, 2025
    1.0
    Went to get food a few different times from there. Managers have poor attitudes, co workers being inappropriate with one another (touching/ kissing, talking disgustingly etc.) and food is usually undercooked.
  • BD
    Barb Digmann
    Sep 14, 2025
    3.0
    The meat on the burgers were undercooked. The staff were fighting in the back. It is rare we go to Wendy's and it will be a bit before we go back if ever.
  • CC
    Chris “CC” Crall
    Sep 7, 2025
    1.0
    Very slow
  • LB
    Lisa Barrios
    Aug 26, 2025
    3.0
    I love Wendys, but their burgers could not get any smaller

Frequently Asked Questions About Wendy's

Is Wacker Dr. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 810 Wacker Drive, Dubuque?

The drive-thru is open Monday through Saturday from 9:00 AM to midnight, and on Sunday from 9:00 AM to 11:00 PM.