Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and long wait times.
Food Quality
Inconsistent food quality; some customers enjoyed hot and fresh meals, while others received cold or incorrect orders.
Cleanliness
Concerns about cleanliness in the restaurant; several reviews noted dirty floors and unsanitary conditions.
Service Speed
Many customers experienced slow service, particularly in the drive-thru, with long wait times reported.
CP
Chad Pohle
Dec 9, 2025
4.0
Good
DD
David
Nov 30, 2025
5.0
Great atmosphere and good people
TC
tierra cullen
Oct 27, 2025
4.0
The inside is not very clean and very empty and the worker had us repeat our self release 5 times each word but the food is very good and always love ORDERING Wendy’s because it is not very nice at the location
CS
Caleb Soat
Oct 22, 2025
1.0
I’d give zero stars if I could. Cashier demanded a tip before I started ordering and even after I ordered she wouldn’t give me my change back. “You gonna tip me or no” is what she said. Took me saying no and that I wanted my change 4 times before she reluctantly gave me my change.
Definitely don’t expect your change right away if your paying cash
MU
Maria Fernanda Urbina
Oct 19, 2025
5.0
Incredible customer service, very good attention and it is a very cozy place to spend with family. It is a very clean place and the people are very friendly, 100% recommended. We come from Texas and it is nice to see the quality of humanitarian and customer service. Without a doubt on my next trip I will come again, I totally love this experience! ♥️ Thank u for the incredible attention Vince !✨✨✨
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 1255 East 16th Street, Dubuque?
The drive-through at this Wendy's is open from 6:30 AM to 1:00 AM Monday through Saturday, and from 6:30 AM to 11:00 PM on Sunday.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 1255 East 16th Street serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Delivery may be available; check for delivery options by entering your address on the Wendy's app or at order.wendys.com.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Can I find nutrition and allergen information for Wendy's menu items?
Yes, nutrition and allergen info can be found on the Wendy's menu website, mobile app, and in-restaurant posters; staff can assist you as well.
How can I contact the Wendy's location on East 16th Street for questions or feedback?
You can call the location directly at (563) 584-0288 or contact Wendy's Customer Care through their website, live chat, or by phone at 888-624-8140.
Where can I buy Wendy's gift cards for this location?
Wendy's gift cards are available in-restaurant, at various retailers, or online through the gift card portal at wendysgiftcards.com.
What nearby fast food restaurants can I visit near Wendy's at 1255 East 16th Street?
Nearby fast food options include Champs Chicken for chicken dishes, Dairy Queen for ice cream and fast food, and Hangar 54 Pizza for pizza lovers.
Are there convenient places to get fuel or supplies close to Wendy's on East 16th Street?
Yes, nearby convenience stores and gas stations include bp, Kwik Stop, and CAT Scale, perfect for fueling up or grabbing essentials around your visit to Wendy's.
What recreational or leisure places are near Wendy's at 1255 East 16th Street?
You can visit Pyatigorsk Park for outdoor relaxation or enjoy ice skating at the Dubuque Ice Arena, both close to this Wendy's location.