Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,061 reviews
5 stars
339
4 stars
259
3 stars
179
2 stars
94
1 star
190
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty floors and tables.
Service Issues
Numerous complaints about slow service, long wait times, and incorrect orders.
Food Quality
Inconsistent food quality with reports of cold, overcooked, or incorrect items.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior.
Order Accuracy
Frequent issues with incorrect orders and missing items.
- TCtierra cullenOct 27, 20254.0The inside is not very clean and very empty and the worker had us repeat our self release 5 times each word but the food is very good and always love ORDERING Wendy’s because it is not very nice at the location
- MDMonica/Matt DroeskeOct 22, 20251.0The cashier demanded a tip before and after ordering food.
- CSCaleb SoatOct 22, 20251.0I’d give zero stars if I could. Cashier demanded a tip before I started ordering and even after I ordered she wouldn’t give me my change back. “You gonna tip me or no” is what she said. Took me saying no and that I wanted my change 4 times before she reluctantly gave me my change. Definitely don’t expect your change right away if your paying cash
- PPPatricia PeacockOct 20, 20255.0Wendy's is always a great place to eat love everything on the menu, just had a strawberry swirl shake for the first time and will return for another!
- MUMaria Fernanda UrbinaOct 19, 20255.0Incredible customer service, very good attention and it is a very cozy place to spend with family. It is a very clean place and the people are very friendly, 100% recommended. We come from Texas and it is nice to see the quality of humanitarian and customer service. Without a doubt on my next trip I will come again, I totally love this experience! ♥️ Thank u for the incredible attention Vince !✨✨✨
Frequently Asked Questions About Wendy's
Is E 16th Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dubuque, IA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dubuque, IA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (563) 584-0288.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does E 16th Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Dubuque, IA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 1255 East 16th Street, Dubuque?
The drive-through at this Wendy's is open from 6:30 AM to 1:00 AM Monday through Saturday, and from 6:30 AM to 11:00 PM on Sunday.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 1255 East 16th Street serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Delivery may be available; check for delivery options by entering your address on the Wendy's app or at order.wendys.com.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Can I find nutrition and allergen information for Wendy's menu items?
Yes, nutrition and allergen info can be found on the Wendy's menu website, mobile app, and in-restaurant posters; staff can assist you as well.
How can I contact the Wendy's location on East 16th Street for questions or feedback?
You can call the location directly at (563) 584-0288 or contact Wendy's Customer Care through their website, live chat, or by phone at 888-624-8140.
Where can I buy Wendy's gift cards for this location?
Wendy's gift cards are available in-restaurant, at various retailers, or online through the gift card portal at wendysgiftcards.com.
What nearby fast food restaurants can I visit near Wendy's at 1255 East 16th Street?
Nearby fast food options include Champs Chicken for chicken dishes, Dairy Queen for ice cream and fast food, and Hangar 54 Pizza for pizza lovers.
Are there convenient places to get fuel or supplies close to Wendy's on East 16th Street?
Yes, nearby convenience stores and gas stations include bp, Kwik Stop, and CAT Scale, perfect for fueling up or grabbing essentials around your visit to Wendy's.
What recreational or leisure places are near Wendy's at 1255 East 16th Street?
You can visit Pyatigorsk Park for outdoor relaxation or enjoy ice skating at the Dubuque Ice Arena, both close to this Wendy's location.