Subway

3.8
254 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Dubuque Subway® Restaurant at 2200 John F Kennedy Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2200 John F Kennedy Rd, Dubuque, IA
52002, United States

Hours

Reviews

3.8
254 reviews
5 stars
107
4 stars
71
3 stars
28
2 stars
5
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, particularly mentioning the manager Rosmi and other employees who displayed a lack of professionalism.

Food Freshness

Many reviews highlighted issues with food quality, including stale bread, incorrect orders, and unsatisfactory taste, leading to disappointment among customers.

Wait Times

Numerous customers expressed frustration with long wait times, especially during busy hours, indicating a need for better staffing and efficiency.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and the quality of their sandwiches, suggesting that experiences can vary significantly.

Cleanliness Concerns

Several reviews raised serious concerns about cleanliness, including reports of bugs and unsanitary conditions, which could deter potential customers.
  • JJ
    J Jager
    Oct 14, 2025
    1.0
    Ordered a footlong rotisserie chicken sandwich. I asked for mayonnaise on the top of the sandwich and l was rudely told it went on first. When l tried the sandwich l found that the chicken or the mayonnaise was did not taste fresh. I told the manager named Rosmi there was a problem with this sandwich. She did not acknowledge my complaint, only shook her head and hands telling me everything was fine. Did not offer to make another sandwich or give a refund. She just turned and walked away. I have stopped here many times but l refuse to return.
  • LE
    Larissa Edwards
    Oct 9, 2025
    1.0
    The girl Maria was very irritant and rude the entire time. She rolled her eyes every time I asked any questions and made it feel like it was an inconvenience for her that I even came in the store in general. Not a good look at all.
  • LH
    Lori hawkins
    Oct 9, 2025
    4.0
    You guys always do such a great job on our subs made the way we want Keep up the great work.
  • MM
    Meghan Massey-Beavers
    Jul 30, 2025
    1.0
    The manager Rosmi is extremely rude and kept lying about things she said. Agreed to give me a refund and when 2 weeks went by without a refund I contacted them again to which the general manager spoke to me and said rosmi would contact me that following Monday. She never contacted me and I finally was able to get ahold of her on Wednesday (because they NEVER answer the phone) to which she argued on the phone and proceeded to hang up on me. I’ve been coming to this location for years and this was the first time I had a complaint to the point I wanted a refund. As long as you don’t need a refund for anything you’ll be fine! They act like they never mess up sandwiches so a refund is never going to happen with Rosmi- apparently she’s got the hands of god and has never made a mistake a day in her life. 🙄
  • JH
    Jordan Hansen
    Jul 24, 2025
    1.0
    Wait times are absolutely ridiculous

Frequently Asked Questions About Subway

Where is the Subway restaurant in Dubuque located?

The Subway restaurant is located at 2200 John F Kennedy Rd, Suite 102, Dubuque, IA 52002.

What are the operating hours of the Subway at 2200 John F Kennedy Rd?

The Subway restaurant is open daily from 9:00 AM to 10:00 PM.