Jimmy John's

3.5
36 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2515 NW Arterial, Dubuque, IA
52002, United States

Hours

Reviews

3.5
36 reviews
5 stars
17
4 stars
5
3 stars
0
2 stars
6
1 star
8
  • HB
    Hailey Bowman
    2 days ago
    1.0
    They mess up my order every single time I come here. I specifically asked for no mayo and they put mayo on my sub. The lady at the counter was taking drive through orders while taking mine. Last time I ordered a turkey tom which does not come with peppers, the man on the drive through speakers asked if I wanted peppers to which I said no, when I went to eat it there were peppers on the sub. Seriously. How hard can it be to make a sub correctly when I specifically tell you what I do and do not want on my sub.
  • JG
    Josh Glider
    Jan 3, 2026
    2.0
    This is the worst JJ in town. Employees all seem like I’m bothering them and my order is frequently incorrect or missing items.
  • JC
    Jordan Campbell
    Dec 23, 2025
    1.0
    Ordered online for delivery to my job and took about 25-30mins to get to me when I’m 2-3mins away driver said they ran out of bread and when I went to eat my sandwich I could tell she was right as the bread wasn’t even baked right it looked like and how are you running out of bread when your literally a sandwich based restaurant and at 1-2 in the afternoon when people typically get lunch and then on top of the bread situation they forget provolone cheese which they charge $1 plus for to add and that was missing. Management should probably be at this location more as it’s by far the worst even when I get it at the drive thru window they still take forever to have the order ready idk what the problem is.
  • JB
    Jessica Broshous
    Dec 18, 2025
    1.0
    Yikes
  • JD
    J D
    Nov 13, 2025
    1.0
    Walked in and the music is so loud nobody can understand you, they totally messed up my order. The kid taking orders was so confused I didn’t even bother asking for them to fix it. It’s a cold sandwich, it’s not rocket science. Everyone seemed to busy doing delivery orders, I really used to Like Jimmy John’s but for the price I am just going to Jersey Mikes. I have never had a bad experience there and sandwiches are so much bigger and better. Take a look at all the reviews, this is were your profit is going, I am happy to take my business elsewhere.