Jimmy John's

4.1
210 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1650 John F Kennedy, Dubuque, IA
52002, United States

Hours

Reviews

4.1
210 reviews
5 stars
121
4 stars
48
3 stars
13
2 stars
6
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while many praise friendly and accommodating service, others report rudeness and inattentiveness.

Order Accuracy

Several customers noted issues with incorrect orders and missing items, indicating a need for improved attention to detail.

Speed of Service

Many reviews highlight the fast service, with customers appreciating the quick preparation and delivery times.

Cleanliness

The cleanliness of the restaurant is generally praised, with some customers specifically mentioning clean restrooms.

Food Quality

Overall, customers enjoy the freshness and taste of the sandwiches, although some express concerns about pricing and occasional quality inconsistencies.
  • KC
    Kitty Cat
    Sep 5, 2025
    4.0
    We regularly order from this specific Jimmy John’s and 99.9% they kill it. Yeah, they might forget a side here and there in a delivery order but accidents happen, days are long, it’s fine. HOWEVER- tonight was a first. My fiancé ordered one of their new box lunch things and in it was a pickle spear. But not only did he not order it (initially I thought it was the pickle I ordered, it wasn’t, I got my pickle) but it also came in… a ziplock bag??? Just, an ordinary, unlabeled ziplock bag???? Like, I’m not mad. But I am WILDLY confused. Huh? What? Why????
  • KS
    Kathy Simpson
    Jul 14, 2019
    1.0
    The bread was hard 2" into the ends, very hardon bottom. And you should carry green peppers...
  • JK
    John Kirk
    Mar 10, 2019
    4.0
    Staff was friendly food was good quick and service place was clean
  • KA
    Katie Anderson
    Jun 25, 2018
    5.0
    Yum