Dunkin'

4.0
646 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dubuque, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2660 Dodge Street, Dubuque, IA
52003, United States

Hours

Reviews

4.0
646 reviews
5 stars
340
4 stars
143
3 stars
58
2 stars
40
1 star
65

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drink preparations.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.

Product Availability

There were numerous complaints about the lack of available donuts and other menu items, especially later in the day.

Customer Service

Feedback indicated a lack of friendliness and professionalism among staff, with several customers feeling disrespected.

Quality of Food and Drinks

While some customers enjoyed the coffee and donuts, others reported issues with food quality, including burnt items and drinks with grounds.
  • HC
    Hope Cullen
    1 day ago
    5.0
    The staff is always friendly and quick!
  • TP
    Tonya Phelps
    3 days ago
    4.0
    The wait was long and the woman working the counter didnt speak to any customers unless spoken to. People didnt know where to pick up or order everyone just stood around as the one employee available ignored everyone while filling orders. She wasnt rude just not friendly or helpful.
  • JC
    Jerica Chears
    Nov 11, 2025
    5.0
    Thee best coffee ever and the customer service is awesome.
  • SM
    Samantha Marie
    Oct 28, 2025
    1.0
    The food is never made right, the coffees are barely ever made right. This Dunkin is lucky there isn't another Dunkin in town, because thats the only reason I continue to come to this establishment. There is only like 3 women there that actually kinda know what they're doing and let me tell you it is not the cook 😅 Edit 11/21/25 this Dunkin still sucks. Food severely undercooked and always cold, drinks never made right even though it's written right on the ticket. I have been a barista, it's not hard. All the surveys I've done to tell this establishment that something is wrong go unnoticed. This location needs to improve.
  • JR
    Jennifer Rucker
    Oct 11, 2025
    2.0
    Leaving yet another review, again for the wrong drink order. My husband placed an order through DoorDash and ordered me a coffee with 2 stevia and 2 cream. Coffee was delivered black- but with the ticket attached to the actual cup listing two stevia and two cream. Why is this a continual problem with a place that specializes in donuts and coffee drinks? It’s unbelievable. Maybe I’ll start a Krispy Kreme franchise so I can stop giving my money to this place when my kids want donuts on a Saturday morning.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 2660 Dodge Street, Dubuque, IA?

Dunkin' in Dubuque is open daily from 4:30 AM to 6:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this location offers both delivery and curbside pickup services for customer convenience.