Buffalo Wild Wings

3.5
1486 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2805 NW Arterial, Dubuque, IA
52002, United States

Hours

Reviews

3.5
1,486 reviews
5 stars
532
4 stars
352
3 stars
198
2 stars
136
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow, inattentive, and rude service, with long wait times for food and drinks.

Food Quality

Many reviews highlighted consistently cold, overcooked, or poorly prepared food, leading to dissatisfaction.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with takeout orders were noted.

Cleanliness

Several customers mentioned unsanitary conditions in the restaurant, including dirty tables and floors.

Management Concerns

Customers expressed frustration with management's lack of responsiveness and poor handling of service issues.
  • DD
    Diesel
    1 day ago
    1.0
    Ordered door dash and they mixed the wings and sauces together. Wings were cold and tasted like crap with sauces mixed together. Put queso on the fries when I ordered it as a side. When I asked for a refund or discount they blamed door dash. Place is absolute garbage with horrible customer service. This is last time I will give them any business. It was a $70 order fyi.
  • MM
    Megan
    Nov 17, 2025
    1.0
    The manager there her name is candy. I have been there a couple times and seen her treat her employees and customers terrible!! This time while there I had it and had to make a review. She followed after a worker in the dining room following behind yelling at him making a huge scene. The wait time was terrible! She kicked one table out and called the cops on them because they complained about the food. Is a horrible management choice and an embarrassment. There are roaches that crawl across the bar and one of the workers said it is common. It is dirty. Terribly ran. Terrible management. I will not come back mainly because of the horrible way customers are treated by so called management
  • ZZ
    Zach
    Nov 13, 2025
    1.0
    20 mins past due order time. Then I get home and 15 of the 20 things I ordered had like no sauce at all on them. Ordered 4 diff wing sauces and they put one sauce on those wings but the rest were basically eating chicken nuggets with no sauce. Will not be returning that's uncalled for
  • CG
    Ciara G
    Nov 6, 2025
    1.0
    Wish I would’ve looked at the reviews before bringing my family here. Food wasn’t fresh and it was slightly warm. We waited 30 mins for it not to be hot. They’re really damaging the brand. On top of that, when we got the waitress attention, she had the nerve to say “WHAT!” Then tried to smooth it over, saying that sounded rude. No maam! That WAS rude! The manager came to apologize and take the food away to bring us fresh food but it was the same food 😒. Horrible experience across the board.
  • TS
    Tiffany Summers
    Oct 18, 2025
    1.0
    Did a online order for 7:20pm had to wait until 7:55 to get the order. My whole order was messed up called to get it fixed. Was told that it was going to be ready at 8:30. Got there at 8:34. Was not ready. Decided to give up at 8:50 and ask for a refund on my food since I was still waiting on food Peer disappointed.

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Dubuque specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.

Where is the Buffalo Wild Wings located in Dubuque?

Buffalo Wild Wings is located at 2805 NW Arterial, Dubuque, IA 52002, USA.