Buffalo Wild Wings

Reviews

• ER

  Eva R

  4 days ago
  1.0
  I was really excited to get something to eat, decided to grab food to go since having a baby just killed my mood for cooking so we did the 19$ deal, we were missing our vegetables completely and our sauces, boneless wings were burnt and so was my bone in wings, really shocked just want what I paid for especially if it's going to be 30$ I don't want to pay for half of what i ordered with our money. Really bummed out.
• BB

  Brian

  Feb 21, 2026
  1.0
  Dinner on Saturday evening (02/21/2026) with a party of four was an absolute disaster. Our server was missing for most of the visit—we saw her maybe four times total. Another server had to tell us that our adult meals were never sent to the kitchen, while the kids’ meals were already done. The order had to be resent, causing a long delay. After we finished eating, I asked for the check and a to-go box. We never received either. We eventually went to the host stand to speak with the manager. While waiting, we watched our server standing in the doorway with another server, more interested in checking out a customer waiting for a to-go order than helping the tables she was assigned. Completely unprofessional. I understand staffing issues, but when tips are earned based on service, this level of neglect is unacceptable. We did not leave a tip, and honestly could have walked out and no one would have noticed. We weren’t asking for a discount, but the manager didn’t offer any attempt to make things right, which sealed the deal. It will be a long time before I return—especially disappointing since this used to be a place I enjoyed. Poor service, missed orders, no accountability.
• CH

  Cole Hansen

  Feb 14, 2026
  1.0
  Very disappointed with our experience tonight. The only redeemable aspect was Cailin, our server was very kind and understanding. A timeline of our visit best encapsulates the experience: We sat for a half hour before anyone came to take our drink order or any order period. We ordered a sprite and cocktail, the sprite came promptly. The cocktail took another half hour to come. We ordered our food when we ordered our only round of drinks. It took another hour for our food to come out, in which our appetizer and meal came out together. Both were cold. We sent them back because they were that cold. Another 20-30 minutes goes by and just our wings come back, which were still cold. No discernable difference in temperature. We did not see our server again until the appetizers came and were also once again cold. At this point, it's been an hour and a half, we're hungry and our food has now come out twice cold. Our server offered to take the appetizers off our bill. However, when she brought the bill they were still on it and she told us if we wanted to take them home we'd have to pay. We told her we'd rather leave all of the food than pay for anything as it was too cold to eat when it was served twice. She told us her manager is "weird about taking things off the bill" but she'd see what she could do. The decision was made that we'd just pay for our 1 round of drinks and the wings. Ultimately a very disappointing experience. It was by no means a slow night but also not a packed one. Looking around the restaurant we were not the only ones experiencing issues. Service was slow, food was cold and no one was ever round to speak too. We will not be visiting again barring major changes.
• KK

  Kay

  Feb 14, 2026
  1.0
  I’m extremely disappointed with our recent experience at Buffalo Wild Wings. It took 20 minutes before anyone even greeted us or asked for our drink order. When we finally ordered a cocktail, it took 40 minutes to arrive and when it did, it was entirely too sweet to even drink. Our food then took over an hour to come out, and when it finally arrived, it was cold. We sent it back to be remade or at least heated up. About 20 minutes later, it came back out… still cold. The server asked if we’d like it reheated again and mentioned the food would be removed from the bill. At that point, air frying it at home honestly sounded better than waiting any longer. The server continued asking if we wanted boxes to take it home. When the bill came, nothing had been removed. When we asked about it, we were told it was because we planned on taking the food home. After clarifying that we’d rather leave it, the server then said, “Sorry, the new manager is weird about comping food I’ll see what I can do.” In the end, only one appetizer was removed from the bill. All said and done, we were there for two hours, paying almost entirely for a meal we didn’t even eat in the restaurant and that had been reheated multiple times. This was beyond frustrating and not the experience we expect when dining out. I will mention that our server was as great as she could be, many others in the establishment were sending their orders back so she was running around attempting to take care of things, there wasn’t much she could do.
• BG

  Brayden Gibson

  Feb 9, 2026
  1.0
  Absolutely so disgusted with the service and quality of the food at this location. About 90% of the time when I went to this location in the last 2 months. I'm waiting 20 minutes past the pick up time for the food. And most of the time these people will look at me through the kitchen window. And they don't have the guts to talk to me. And when I get my food they always make a mistake on it 90% of the time. Tonight I wanted wings. And the last time I went I had really great service for a change. So I thought the service has change for once. But nope it didn't. So I order my wings online. And when I got there it was on the take out rack. I was in a hurry so I didn't open and check my order like I do all the time. And that was a mistake. When I got home I checked my wings. and Shocker they messed up again on my order. It clearly said on my order 20 boneless wings. Honey BBQ and brown sugar heat. But they only had half of the wings with sauce. And the other 10 were just chicken nuggets with NO SAUCE on it. Idk if they ran out of that sauce. But the last time I went and they ran out of a sauce. They had the courtesy to tell me about it. And I was able to add a different sauce. But they decided tonight "were out of that sauce oh I don't care. Just leave them plain and put them on the rack" this place is absolutely horrible with service. Majority of these people just mess around in the kitchen and don't help. If corporate showed up to this location that would be the only day that these people will have great service and food. I won't be surprised if this location shuts down in the future. This location use to be so great with service. I am absolutely ashamed at how the service and food quality went down at this location. Just a warning to the people deciding to order from here. A majority of the time your going to have horrible service. And a mistake on your food. If you order take out I highly recommend to check your order before leaving. 90% of the time your order will be wrong. This place is a hit or miss. Step up your game Buffalo wild wings. I hope you have better service. And the courtesy to tell people if you run out of a sauce. Instead of making a decision of leaving the wings plain for the customer and there hard working money!

Frequently Asked Questions About Buffalo Wild Wings